Quality Manager
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About the role
The Quality Manager will partner with Operations teams and collaborate with others within the organization to implement and lead the quality management programs on our projects . This position will be on site at a project in the Baltimore area for approximately two years. Thereafter this role will be based at our headquarters visiting a variety of project sites daily.
Requirements
- Bachelor's degree in Quality , Architecture, Construction Management, Engineering, or a related field, or equivalent years' experience
- Five (5) years' related experience
- Knowledge of principles and practices of engineering and construction project management, including general safety standards
- Ability in assessing and prioritizing multiple tasks, projects and demands when working in both a team-based collaborative environment and working independently
- Decision making, research and analytical problem-solving skills
- S trong verbal and written communication skills, and ability to interact effectively at all levels within the organization
- Experience with Inspection Management Systems
- Ability to travel to project sites for meeting and collaboration with the project teams
- TECHNICAL JOB KNOWLEDGE:
- Responsible for implementing and assisting with quality management programs throughout the organization
- Develops, implements, and continuously improves quality management systems across the project lifecycle
- Evaluates project scope and assesses risks to quality
- Leads project kick off efforts for assigned projects to identify risk and ensure roles and responsibilities related to quality focused tasks are assigned to appropriate team members
- Leads implementation of project specific quality management plans for assigned projects, including follow up with project teams on open/forthcoming portions of plan
- Evaluates alternative project quality control methods proposed by teams to ensure they meet company and project expectations
- Participates in and leads quality related portions of project meetings
- Assists operations staff with trade partner's onboarding and planning for quality on assigned projects; identifies when quality plans are not followed and provides coaching as required
- Enforces use by project team members of the DAVIS inspection templates and prepares project specific inspection templates
- Prepares or supports project team in preparing quality focused documents for use in trade coordination, field implementation, and field quality control
- Provides technical assistance to project teams in correcting deficiencies and ensuring project standards are met; works with outside agencies to gather product and installation guidance as necessary
- Educates project team members on the use of quality department tools / resources to enforce best practices and corporate consistency; works with Learning + Development department to create and deliver formal courses
- Mentors and educates team members to develop critical observation and problem-solving skills
- Supports operations staff with the RFI process, formulating comprehensive questions and ensuring proper documentation
- Understands and applies knowledge of contract documents and working drawings; navigates various submittal types for pertinent information
- Maintains and organizes QA/QC documentation; corrects project teams as necessary to ensure documentation is being provided based on best practices
- Manages investigations of quality issues to determine underlying causes; participates in knowledge sharing with quality management team
- Utilizes software such as the project management platform; able to teach project team members and trade partners in expected use of program; understands project settings to assist teams with effective use
- Visits jobsites frequently and attends meetings to oversee project progress and address issues
- CORE COMPETENCIES FOR THE ROLE:
- Autonomy + Accountability
- Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager s
- Typically does not perform the work supervised
- Accountable for work of others
- Business Impact
- Impacts own team, adjacent teams, and teams company-wide
- Decisions are made without oversight and affect the success of the department / revenue group
- Guides, influences and persuades others either internally in other project / departments or externally
- Contributes to strategic market sector / department business development planning
- Talent Development
- May have formal management responsibilities
- Provides feedback to team members
- Adapts plans and priorities to meet project / department / company goals
- Creates opportunities for growth and development of team members
- Problem Solving + Resiliency
- Solves complex problems; takes a new perspective using existing solutions
- Takes a new perspective on existing solutions
- Exercises judgment based on the analysis of multiple sou
Additional Information
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