Microsoft Power BI Service Operations

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Spektrum have a wide range of exciting opportunities in several global locations. We are always looking to add great new talent to our team and look forward to hearing from you. Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects. Who we are supporting The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium. The NCIA provides a wide range of services, including: Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats. Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations. Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces. Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks. Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers. Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities. The program Assistance and Advisory Service (AAS) The NATO Communications and Information Agency (NCI Agency) is NATO's principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V. To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce. Role ID - 2026-0036 Role Background 1.1 To strengthen the Alliance through connecting its forces, the NCIA delivers secure, coherent, cost effective and interoperable communications and information systems in support of consultation, command & control and enabling intelligence, surveillance and reconnaissance capabilities, for NATO, where and when required. It includes IT support to the Alliances' business processes (to include provision of IT shared services) to the NATO HQ, the Command Structure and NATO Agencies. 1.2 The NATO Business Application Centre (NBAC), as part of the NCIA, and in line with the Agency's Charter and its Cloud broker role, is to provide Business Applications Capabilities & Services to the Agency, and across NATO Enterprise, and ensure their harmonization rationalisation, and coherence, with the aim to enable overall efficient day-to-day operations, support transparency, and foster internal control. 1.3 In the light of these activities, NBAC (hereafter referred to as the "Purchaser") is seeking Support for Microsoft Power BI Service Operations, Development and Training. This support will focus on ensuring the configuration, operational support, development, documentation and training of Microsoft Power BI based solutions, including both Power BI Report Server (on-premises and Saas), in alignment with NATO's IT Service Management processes. 1.4 The Contractor is expected to deliver and maintain high-quality data visualization solutions, aligned with business and governance requirements, while contributing to Level 2 and Level 3 Support (incident, problem, change and service request management) in accordance with ITIL standards. The service includes coordinating with internal infrastructure service teams, documenting technical work, provisioning end-user training, and supporting secure access and authentication configurations (e.g., ADFS claims-based setup for Power BI Report Server). 1.5 The Contractor is also expected to demonstrate flexibility to support project priorities in a dynamic operational environment and may be to work on-site at NATO classified levels in various NATO locations, limited to NCIA Braine L'Alleud, NCIA Mons (SHAPE) and NCIA Brussels, as operationally required. Role Duties and Responsibilities Power BI Server Config

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