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Specialist, Application Care Team

External
deluxe logoDeluxe · Fort Worth-tx-usa-100 Throckmorton St
Full-timeOn-site2w ago
Excel
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Responsibilities

  • Analyze and review all incoming department pended applications
  • Interpret application information and identify and coordinate a course of action plan
  • Follow up with pended application items and make outbound calls as necessary
  • Quickly correspond and investigate application issues, inconsistencies, or questions with merchants and supporting departments
  • Communicate discrepancies and generate solutions for merchant applications
  • Provide frequent updates to customers and applicable departments regarding application status

Requirements

  • HS/GED and 0 years
  • Must be 18 years of age or older
  • Excellent computer skills, including MS Word and Excel.
  • Has at least one to two years of application processing or industry experience
  • Strong understanding of credit reports, processing and risk as well as financial, checking and processing statements.
  • College Degree Preferred
  • Exceptional verbal and written communication in addition to customer service skills
  • Exercises superb phone etiquette skills.
  • Uncanny attention to detail possessing a sound accuracy record on previous data entry work
  • Capable of organizing work for self and others to maximize productivity and increase efficiency for data entry
  • Ability to meet aggressive deadlines and juggle multiple priorities.
  • Brings energy, enthusiasm, and a positive attitude to the job.
  • Strong work ethic, using time productively to accomplish work goals
  • Maintains focus on accomplishing desired results.
  • Can be trusted to keep sensitive information secure.
  • Able to work efficiently with minimal guidance or supervision

Benefits

Healthcare (Medical, Dental, Vision)Paid Time Off, Volunteer Time Off, and HolidaysEmployer-Matched Retirement PlanEmployee Stock Purchase PlanShort-Term and Long-Term DisabilityInfertility Treatment, Adoption and Surrogacy AssistanceTuition ReimbursementThese benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.Deluxe Corporation is an Equal Employment Opportunity employer:Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.Health insuranceDental insuranceVision insurance401(k)Equity / stock options

Additional Information

Why Join Us: We value our people and offer generous benefits - Medical, Dental, Vision benefits start day ONE! PLUS: Paid time off, 401K, paid maternity/paternity leave, tuition reimbursement, pet bereavement and more! There is a reason we boast numerous awards like "Great Place to Work Certified" and "Best Place to Work" For Moms, Dads, LGBTQ, and Veterans (just to name a few). At Deluxe, we know that great people make a great organization. A culture that keeps people. 42% of our team has been here over 10 years. When we asked our team why, we heard the people, benefits, family/home time, diversity, and team culture.

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