Principal, Employee Relations - Research Intelligence & Strategic Insights, ER Strategy

Requirements

• 10+ years of employee relations, labor relations, or labor/employment law experience
• Bachelor's degree
• Knowledge of Microsoft Office Suite (Excel, Word, SharePoint, and PowerPoint)
• Experience supporting large hourly workforces
• 3+ years of demonstrated experience conducting structured research, trend analysis, workforce intelligence gathering, or labor market research
• Advanced degree (Master's, MBA, or JD) or other specialized training in labor/employee relations, research methodology, or data science
• Experience with workforce analytics platforms or business intelligence tools
• Demonstrated track record of publishing research, presenting at industry conferences, or contributing to thought leadership
• Background in public relations, investor relations, or public policy
• Experience supporting workforces of 100,000+ employees across multiple geographies
• Demonstrated ability to exercise independent judgment and discretion in managing multiple and competing priorities
• Proven ability to design and execute research methodologies (quantitative, qualitative, or mixed-methods approaches) to address complex workforce and organizational questions
• Proven ability to analyze and synthesize large, complex datasets into clear strategic recommendations
• Experience producing executiv

Additional Information

Amazon's Employee Relations (ER) Strategy, Policy and GOEX team supports Amazon's global workforce. We are seeking a Principal, Employee Relations, Research Intelligence & Strategic Insights to join our team as a senior-level individual contributor reporting to the Labor Research, Strategy and Solutions Team Leader. The successful candidate will have a demonstrated ability to: (i) assess data, workplaces, behaviors, external trends, and relationships to identify risks and gaps in the work environment; (ii) develop and execute sustainable, scalable initiatives, mechanisms, and programs that affect long-lasting changes at all levels; (iii) influence leaders to win alignment, support, and change; and (iv) work cross-functionally to design and execute effective large-scale proactive strategies. This Principal will possess significant employee relations expertise, excellent judgment, and highly-developed analytical, research, and communication skills. The role emphasizes data-driven research and forward-looking trend analysis rather than reactive ER issues and/or investigations management. Key job responsibilities Research & Trend Intelligence - Design and maintain ongoing workforce research and trend-monitoring frameworks that detect emerging labor market shifts, geopolitical signals, and employee sentiment patterns - Conduct competitive benchmarking and labor market research to identify best practices and emerging risks - Develop predictive risk models to anticipate ER challenges before they escalate - Produce research outputs (reports, dashboards, insights) that inform strategic decision-making Risk Detection and Mitigation - Apply employee relations expertise to successfully identify trends and challenges, predict and mitigate risk, and develop and execute solution-focused strategies and programs - Synthesize workforce data, labor-market intelligence, and employee sentiment to surface emerging risks and opportunities Data Analysis & Strategic Insights - Exercise strong analytical skills using data and anecdotes to develop persuasive narratives and recommendations - Define and measure success of programs through clear KPIs and research-backed evaluation frameworks - Build and maintain research repositories and knowledge bases that enable organizational learning Cross-Functional Leadership & Partnership - Partner with cross-functional teams including Public Policy, PR, Legal, Operations, Investor Relations, and Communications to develop and implement comprehensive strategies that align with organizational priorities - Lead research initiatives that inform policy decisions and public-facing communications Program & Project Delivery at Scale - Independently design, own, and lead successfully large-scale, network-wide projects that improve frontline employee experience - Translate research findings into scalable mechanisms and programs for entire networks Communication & Executive Influence - Rapidly produce high-quality written communications that concisely analyze problems and move solutions from concept to execution - Present research findings and strategic recommendations to senior leadership with clarity and impact - Build constructive relationships with critical stakeholders and peers to share information, influence change, and leverage resources to deliver results Problem-Solving & Ambiguity Management - Work independently with minimal supervision in ambiguous situations and persevere over internal and external barriers to drive resolutions - Challenge current practices and industry status quo to generate creative mechanisms that bring about large-scale solutions

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Amazon.com Services LLC? Share your experience