Senior Manager / Manager (Infra/Utilities firm) #RT

About the role

Your new company Our client is a leading infrastructure and utilities provider supporting next-generation residential developments in Singapore. They are looking to hire a Senior Manager /Manager (Technical Operations) to lead service delivery and operations. Location : West Duration : 1+ 1 Year contract minimum *Experience in Engineering / customer service / operations etc. Your new role You will lead a team overseeing technical operations within residential developments, ensuring efficient issue resolution, strong stakeholder engagement, and high-quality service delivery. Team Management - Lead and manage a team responsible for tracking and resolving Centralized Cooling System (CCS) issues within HDB dwelling units(DUs). - Leverage IT systems, MSOffice applications, and data analytics to streamline operations and improve administrative efficiency. - Take ownership of high-profile and sensitive cases, ensuring timely resolution and minimizing customer inconvenience. - Collaborate closely with cross-functional teams and key stakeholders including customers, contractors, and agencies to ensure effective execution and issue resolution. Budgeting - Oversee budgeting processes, including tracking, forecasting, scenario planning, allocation, and optimization for the business unit. - Drive stakeholder communication and negotiations, including preparing and delivering regular reports. What you'll need to succeed - Degree with 6-8 years' experience in operations /project management - Open to working beyond office hours and weekends when necessary (only during peak periods) What you'll get in return Leadership role in a large-scalecompany, exposure to end-to-end operations and strategic planning andstable contract with bonus and allowances What you need to do now If you're interested in this role, click 'apply now' to forward anup-to-date copy of your CV, or call Ernie at Hays on +65 6424 0157 or emailErnieza.Zailani@hays.com.sg for a confidential discussion. Referrals are welcome. Registration ID No. R1329386 | EA License number: 07C3924 | Company Registration No. 200609504D

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