Program Coordinator

About the role

In order to be considered for the position candidates must be a current City Employee and be serving permanently in the title of Staff Analyst or have taken the most recent Staff Analyst civil service exam and be reachable for appointment from the resulting list. With an overarching mission to eliminate ageism and ensure the dignity and quality of life of approximately 1.8 million older New Yorkers, the NYC Department for the Aging is deeply committed to helping older adults age in their homes and creating a community-care approach that reflects a model age-inclusive city. The Bureau of Community Services (BCS) oversees contracted services with community partners, including Older Adult Centers, Home Delivered Meals providers and Transportation services. The Bureau also oversees the Nutrition unit that closely monitors older adult centers and home delivered meals. NYC Aging seeks a dynamic, motivated and detail-oriented individual to serve as in the new position of Community Coordinator to work in the Bureau of Community Services. This position will support all programs transportation needs, data analysis, and program monitoring processes. Under general direction, with wide latitude for independent initiative and judgment, performs very responsible work in the supervision, planning, implementation, coordination, monitoring and/or evaluation of community development programs. Responsibilities include but are not limited to the following: - Coordinate transportation operations including scheduling, routing, and resource allocation for regular services and special events such as Talent Is Timeless, My NY Story, the Health Fair, and Falls Prevention. - Serve as the primary point of contact for internal departments, external partners, and vendors to ensure effective program coordination and communication. - Monitor service performance, identify operational issues, and recommend improvements to enhance efficiency and quality, including conducting data reviews, annual program reports, and performance and spending analyses. - Develop monitoring tools and systems to support program staff in effectively tracking and evaluating program performance. - Maintain comprehensive records, reports, and documentation related to fleet operations, service data, and compliance requirements. - Provide internal project management, including leading a range of initiatives involving internal operations as well as public-facing programs and events. - Support procurement activities by obtaining quotes, evaluating services, and monitoring contract performance, and participate in reviewing and evaluating the Agency's Requests for Proposals. - Participate in planning efforts to support the development and implementation of agency initiatives. - Provide technical assistance and training to staff and partners as needed. - Analyze program contracts and budgets,and serve as a liaison with other NYC Aging units to inform, collaborate, and address programmatic issues. - Engage in special projects and support the implementation of new initiatives as assigned.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at DEPARTMENT FOR THE AGING? Share your experience