Senior Social Media and Content Officer

About the role

This is an exciting new role at the Money Advice Trust and a genuine opportunity for someone to make it their own. We're looking for a creative and strategic Senior Social Media and Content Officer to lead and evolve our social media and content across our well-known charitable services (National Debtline and Business Debtline) and our training and consultancy arm. Reporting into the Senior Marketing Manager in the Brand and Marketing team, you'll balance purpose-driven storytelling with performance-focused marketing, shaping content that raises awareness, drives engagement, supports service uptake and promotes our B2B training and consultancy services. If you're ready to move beyond execution and play a key role in setting direction and strategy, this role is for you. The Money Advice Trust is a UK charity providing free, impartial debt advice to individuals and small businesses. Our mission is to help prevent financial difficulty and remove problem debt from people's lives. Alongside our advice services, we deliver training and consultancy to help organisations better support customers in vulnerable circumstances.

Responsibilities

• Develop and deliver a comprehensive social media and content strategy aligned to organisational goals
• Plan, create and publish engaging, accessible and empathetic content across social media, web, email and campaigns
• Manage content calendars across platforms including LinkedIn, Facebook, Instagram, X and YouTube
• Translate complex debt advice and financial information into clear, audience-focused content
• Lead social content for B2C advice services and B2B training and consultancy
• Plan and manage paid social campaigns, including budget oversight and optimisation
• About you
• You'll be an experienced social media and content professional who combines strategic thinking with hands-on delivery. You're confident leading activity, comfortable using data to inform decisions and motivated by the opportunity to make a social impact.
• You'll bring:
• Experience in a social media or content marketing role
• A strong understanding of multi-channel content planning and delivery
• Experience running paid social campaigns and managing budgets
• The ability to communicate complex or sensitive information clearly and compassionately
• Strong analytical skills and confidence using insight, metrics and reporting
• Excellent collaboration and stakeholder-management skills
• Don't worry if you don't meet every requirement, if you're excited about the role, we'd still love to hear from you

Benefits

Additional Information

Senior Social Media and Content Officer £34,702 per annum Remote / Hybrid (occasional travel to Birmingham) Full-Time Permanent Full-time, 35 hours per week Closing Date: Thursday 14th May 2026

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