Key Account Manager, WI, Treatment
External
Xylem · Melbourne, AustraliaPrepare for this interview
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About the role
The Key Account Manager plays a critical role in expanding Xylem's market presence across the Municipal and water utilities sector. The position is responsible for identifying and converting new business opportunities, strengthening key customer relationships, and contributing to the development of sales and marketing strategies, segment budgets, industry training initiatives, and competitive positioning. Key Responsibilities and Accountabilities Develop and execute an aggressive sales plan to achieve sales, profit, growth, and market penetration targets across the assigned sales region. Build and maintain strong, multi-level relationships with key customers in the Municipal and water utilities market. Identify, assess, analyse, and progress tender opportunities, future construction projects, and other new business opportunities to build and sustain a strong sales pipeline. Act as a subject-matter expert by supporting customers with product, application, and market knowledge, while contributing to sales and marketing strategies, industry training initiatives, and segment budget input. Gather and analyse competitive intelligence, market trends, and industry data, and deliver actionable insights, market updates, and customer account plans to support strategic decision-making and strengthen Xylem's competitive positioning. Promote Xylem's full suite of solutions, including products, services, spare parts, and preventative maintenance agreements, through marketing campaigns, sales promotions, exhibitions, tradeshows
Requirements
- Minimum 5 years' experience in marketing and sales, ideally within the water, utilities, infrastructure, or related industrial sector
- Tertiary qualifications in sales, engineering, or business are highly desirable
- Strong understanding of municipal and water utilities markets, with the ability to identify and convert commercial opportunities
- Proven ability to build trusted customer relationships and manage key accounts across multiple stakeholder levels
- Experience in tender identification, pipeline development, and strategic sales planning
- Proficiency in CRM systems such as Salesforce and strong reporting capability
- Technical or industry knowledge in treatment water infrastructure or engineered solutions will be highly regarded
Benefits
Additional Information
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
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