Exhibition Operations Manager

Responsibilities

• Operations Planning & Execution
• Plan and execute end-to-end exhibition operations, including setup and teardown.
• Coordinate with internal teams to ensure smooth delivery.
• Manage venue and onsite operations, ensuring quality and resolving issues.
• Vendor & Supplier Management
• Source, negotiate, and manage vendors (construction, utilities, logistics, AV, security, cleaning, etc.).
• Ensure timely delivery, cost control, and compliance with quality and safety standards.
• Oversee venue setup, stand construction, utilities, logistics, and onsite operations.
• Budget & Financial Management
• Manage event budgets, monitor expenses, and ensure cost efficiency.
• Work with finance on reporting and post-event cost analysis.
• Client Relations
• Serve as the main client contact throughout planning and execution.
• Ensure high client satisfaction and build long-term relationships.
• Health, Safety & Sustainability
• Ensure compliance with health, safety, and sustainability standards.
• Prepare risk assessments, contingency plans, and required reports.
• Education: Bachelor's degree
• Experience: 5+ years of experience in operations management, event planning, or a similar role, preferably in exhibitions or trade shows.
• Skills: Strong project management skills with the ability to manage multiple events simultaneously.
• Excellent organizational and communication skills.
• Proficient in budget management and financial analysis.
• Strong negotiation and vendor management skills.
• Knowledge of health, safety, and legal requirements for exhibitions.
• Proficiency in event management software and MS Office Suite.
• We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners. This position will be required to work in-person in the office five days a week.
• We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here's some of what you can expect when you join us. But don't just take our word for it - see what our colleagues have to say at LifeAt.Informa.com
• Our benefits include:
• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves
• Time out: annual leave plus a birthday leave day
• A flexible range of personal benefits to choose from, plus company funded, private medical cover
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
• Strong wellbeing support through EAP assistance, mental health first aiders and more
• Recognition for great work, with global awards and kudos programmes
• As an international company, the chance to collaborate with teams around the world
• See how Informa handles your personal data when you apply for a job here .

Benefits

Additional Information

This role is based in our 428 Ari Hills Building office. Role Overview The Operations Manager is responsible for overseeing the planning, logistics, and execution of exhibitions. This role requires strong organizational skills, strategic planning, and leadership capabilities to ensure smooth operations and exceptional event experiences. The Operations Manager will collaborate with various departments, vendors, and clients to manage timelines, budgets, and ensure high-quality service delivery.

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