Human Resources Consultant (Employee Relations Investigator) - Austin Human Resources

Requirements

• Graduation with a Bachelor's degree from an accredited college or university with major coursework in a related field plus four (4) years of human resources experience in the human resources specialty assigned.
• Experience may substitute for one (1) year of the required education up to a maximum of four (4) years substitution.
• Preferred Experience:
• Experience as a lead ER investigator, carrying a full investigation caseload, creating investigation records, plans, and reports.
• Experience quickly learning and applying company policy, internal HR investigation procedures, and regulatory guidelines.
• Trained or certified in mediation and/or alternate dispute resolution techniques, Labor and Employment Law, and experience responding to EEOC charges.
• Ability to travel to more than one work location.
• Notes to Candidate:
• Austin Human Resources works to position the City of Austin as an employer of choice through balanced, efficient and collaborative strategic partnerships. We support and develop a high performing and diverse workforce that fosters a healthy, safe, respectful

Benefits

Additional Information

About This Position Austin Human Resources is on the lookout for an experienced and highly motivated Human Resources Consultant specializing in Employee Relations! Are you ready to make a real impact? In this pivotal role, you'll be the trusted advisor for resolving Employee Relations (ER) inquiries and issues. You'll expertly navigate City policies, procedures, and employment laws to deliver exceptional consultation and resolution. As a key player in our team, you'll lead critical investigations into discrimination, harassment, sexual harassment, and retaliation claims. Additionally, you'll conduct thorough administrative reviews, ensuring our departmental policies are consistently aligned with City of Austin standards. Join us and be a part of a team that values integrity, excellence, and making a difference in the workplace! Job Description: Purpose: This position plans and designs a broad range of human resources services and programs Citywide, and in a specialized area of human resources, such as Worker's Compensation, Employment, or Employee Relations. Duties, Functions and Responsibilities: Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Plans, designs, develops, implements, and evaluates major human resources programs within the area of specialization for Citywide use. Provides advice and counsel to management and other employee groups on a broad range of human resources issues and decisions within the area of specialization. Identifies, analyzes, and recommends solutions for various human resources problems within the area of specialization, monitoring implementation of agreed-upon actions until the problem has been resolved. Advises and influences management in making sound human resources related decisions within the area of specialization. Analyzes morale indicators and other personnel measurements, such as, but not limited to surveys, turnover, and grievances, and presents recommendations within the area of specialization for corrective action programs. Ensures compliance with Federal and State laws, including reporting requirements. Conducts training to departments in changes in policies, personnel procedures, and classification programs. Observes, interviews, and surveys employees, and conducts group meetings to collect job, organizational, and occupational information. Responsibilities - Supervisor and/or Leadership Exercised Provide leadership for groups including other professionals and support staff in the area of specialization. May manage entire program or programs. Periodically act as a team leader to special task forces or teams. Provide direction and/or guidance to less experienced human resources personnel. Provide training to managers and others on human resources issues. Knowledge, Skills, and Abilities: Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of assigned human resources areas. Knowledge of Federal, State, and Local laws and ordinances governing personnel activities. Knowledge of city practice, policy and procedures. Skill in oral and written communication. Skill in planning and organizing. Skill in data analysis and problem solving. Skill in using computers, related software and large databases. Skill in handling multiple tasks and prioritizing. Ability to handle hostility, conflict, and uncertain situations. Ability to mentor and train. Ability to work with frequent interruptions and changes in priorities. Ability to develop and maintain current knowledge in the assigned Human Resources areas. Ability to establish and maintain good relationships with other City employees and the public.

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