Meeting & Events Operations Supervisor

Responsibilities

• Coordinating and overseeing the F&B team to ensure smooth service across all F&B outlets with the focus on M&E Operations (Banqueting), during both morning and evening shifts.
• Coordinate and manage service for 21 meeting rooms, delivering exceptional experiences at every touchpoint.
• Maintaining a high level of guest service and guest satisfaction
• Ensuring all guests needs are met in the F&B Outlets by assisting your team on the floor.
• Ensure compliance with food safety regulations, hygiene standards and brand standards.
• Address guest needs and resolve complaints efficiently and professionally.
• Coordinate that meeting rooms are prepared and set up completely according to the guests needs.
• Reviewing and revising standard operating procedures (SOPs) to enhance operational efficiency.
• Collaborate with management to optimize workflow and operational efficiency.
• Foster a positive, inclusive, and high-energy work environment for all team members.
• Bringing new ideas to enhance the guest experience and improve operations
• If you're ready to be part of a dynamic team that creates unforgettable moments for our guests, then we want to hear from you! Join our team as Meeting & Events Operations Supervisor and help us create unforgettable moments for our guests every single day.
• Apply via the "I'm interested" button.
• Why Join Radisson Hotel Group?
• Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
• Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development-helping you reach your full potential.
• Experience the Team Spirit - Join a workplace that's inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
• Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference-in hospitality, your community and beyond.
• Join us in shaping the future of hospitality! If you're ready to bring your talent, energy, and passion, we'd love to hear from you.
• Apply now and let's make every moment matter.
• We welcome applicants from all backgr

Additional Information

Calling all Banqueting Enthusiasts! Join Us as Meeting & Events Operations Supervisor at Park Inn by Radisson Amsterdam City West! Are you passionate about delivering high-quality events ? Are you able to inspire and support a diverse team with energy and enthusiasm ? Can you seamlessly manage 21 meeting rooms while keeping every detail in check ? Ambitious to bring our F&B and M&E product to a next level! If you say Yes I can! Then we want to hear from you! What's in it for you? A salary in FG 5 of the Horeca CAO; 25 holidays per year (based on FT employment); Travel expense reimbursement of €0.23 per km (max €14.63 per day) Free parking spots for team members; Delicious meal during your shift; 8% holiday allowance (paid yearly in May); Industry pension plan (PH&C); Access to the employee discount platform Benefits at Work which offers exceptional rates on products and services from renowned brands and popular amusement parks; Recommend a friend program (up to €250 per person who joins us); (International) training and job opportunities within the Radisson Hotel Group; Staff activities such as the annual staff party, summer event, Sinterklaas party, departmental outing, and many more social activities; After your probationary period, a 'Know Where You Work program' so you can experience a real guest experience; Staff discount on stays and F&B at Radisson Hotel Group worldwide, not only for yourself but also for family and friends. 50% Discount on Food & Beverage: Enjoy half-off on dining experiences at the Radisson Blu and Park Inn by Radisson hotels throughout the Netherlands. Essential ingredients: Preferably experience in a similar supervisory role in a large hotel with the ability to lead and motivate a team; You have a welcoming attitude are a team player and have a passion for delivering exceptional service. Flexibility to work varying shifts, including mornings, evenings, weekends and holidays. Excellent communication skills: especially in English, and a great addition if you also speak an extra language!

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