Financial Operations Analyst (Order Management)

Responsibilities

• Support Order Management activities, including reviewing contracts and purchase orders to ensure compliance with our Booking Policies, and accuracy in our financial systems.
• Conduct final reviews of deals to ensure the completeness and accuracy of opportunities. This includes validating and updating Salesforce (SFDC) quote and order data against all contractual agreements, purchase orders (POs), approvals, and other supporting documentation.
• Partner with the sales and legal teams to understand the deal terms and ensure conformance with the company's policies and process guidelines.
• Ensure accurate deal metrics are reported to help the company understand performance.
• Work with business users and cross-functional teams to identify problems, process gaps, and assist in ongoing process improvements related to order processing, deal closure, invoicing, and collections workflows.
• Ensure that deals are marked as 'closed-won' in SFDC and are ready for syncing to the Workday revenue tool, promptly resolving any related issues to enable invoicing in accordance with company policy.
• Support the invoicing and collections

Benefits

Additional Information

HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world's largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions like bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, Crypto.com , General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner's Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing and has been named a Most Loved Workplace for Young Professionals (2024). HackerOne is at a pivotal inflection point in the security industry. Offensive security is no longer optional - it is the standard for forward-thinking companies that want to build trust and resilience in a world where AI-driven innovation and adversaries are moving faster than ever. With the industry shifting, HackerOne stands apart: we combine the ingenuity of the largest security research community with a best-in-class AI-powered platform, trusted by the world's top organizations. HackerOne Values HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability. Financial Operations Analyst Location : Pune Work shift : EST Working model : In office HackerOne is looking for an experienced Financial Operations Analyst to support our rapid growth. This person will support various aspects of financial operations including invoicing, collections, contract review and bookings for both US and International customers. POSITION SUMMARY: At HackerOne, we are on a mission to build a safer internet. As a Financial Operations Analyst , you will support various aspects of the order-to-cash process including; reviewing customer orders, booking transactions in SalesForce, facilitating the billing and collections process for our global customer base, ensuring accuracy, transparency, and operational excellence in everything you do. You will collaborate across Sales, Finance, and Operations to deliver a seamless order-to-cash experience that reflects our values of Customer Obsession , Default to Disclosure , and Win Together . This role is ideal for a detail-oriented professional who thrives on problem-solving, process optimization, and continuous improvement. You will play a critical role in strengthening the financial backbone of a fast-growing SaaS business by combining precision with proactive, data-driven decision making. As we open our new office in Pune, India, we're excited to welcome team members who value in-person connection, collaboration, and shared purpose. All roles in Pune are hybrid by design - remote options are not available. For the types of challenges we'll tackle and the work we'll do together, we believe in-person connection will be essential to building strong relationships, solving problems effectively, and fostering a vibrant community. As a fully integrated part of HackerOne's global team, the Pune office will play a meaningful role in advancing our culture and mission. At HackerOne, we Win Together - and our Pune team will help lead the way by shaping a dynamic, in-person culture rooted in purpose and partnership

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