Software Engineering - ATM & Host Gateway

About the role

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here. To succeed in this role, you'll need to be passionate about software development and committed to delivering high-quality solutions. You'll work closely with cross-functional teams to understand business requirements, design and develop software applications, and ensure seamless integration with existing systems. Your ability to collaborate, innovate, and adapt to changing requirements will be key to your success. What you do Understand functional, migration, security and quality requirements, business process design, workflow design and user interface design. Manage and support the project design repository and system environments Comply with the technical architecture and technical standards. Design and integrate system components: screens, reports, interfaces, automated processes. Design programming work units and supervise programming activities. Design logical and physical databases. Provide technical support and troubleshooting for accountable IT systems, ensuring their availability, performance, and security. Monitor and proactively respond to system alerts, identifying and resolving issues to minimize downtime and disruptions. Collaborate with vendors and external partners to resolve technical issues, manage service level agreements, and ensure timely resolution of incidents. Participate in disaster recovery planning and testing, ensuring the availability and recoverability of accountable IT systems in the event of a disruption. Prepare or/and perform system test planning and execution tasks. Investigate design issues, documenting and analyzing change requests, and resolving system test and user acceptance test issues. Develop procedures, training and documentation for computer operations, ensuring end-users have the necessary skills and knowledge to effectively utilize the IT systems. Support regular system audits and assessments to ensure compliance with security policies, data protection regulations, and industry best practices. Support business to develop user manual (System User Guide). Help train end-users. Perform migration, roll-out, and conversion planning and execution tasks. Monitor the system once it has been converted to production status. Review unit test cases, test data, expected results and log review defects. Review unit test cases based on the test cases review checklist. Sign off the unit testing upon completion of review for all test cases.

Requirements

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• Minimum of 5 years of relevant work experience.
• Strong knowledge of IT infrastructure, networking, and security principles.
• Proficient in Linux, Windows Server, MQ, and shell scripting.
• Knowledge of programming languages such as Java, JavaScript, and SQL is a plus.
• Strong understanding of the Software Development Life Cycle (SDLC).
• Solid understanding of DevOps and CI/CD technologies. e.g. Git, Jenkins.
• Domain knowledge of ATM, card systems, and/or channel applications is a plus.
• Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical end-users effectively.
• Good command of both English and Chinese.
• Strong problem-solving and analytical skills, with the ability to identify root causes and implement effective solutions.
• Proven experience in troubleshooting and resolving technical issues related to critical IT systems.
• Detail-oriented mindset, with a focus on maintaining accurate and up-to-date system documentation.
• Ability to work independently and collaboratively in a fast-paced environment.
• Manage vendor selection, performance, and relationships to ensure cost‑effective, compliant, and high‑quality service delivery.
• Professional certifications related to project management are a plus.

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