Carrier Payable Coordinator

Responsibilities

• Work through a high volume of loads daily to complete the assigned queues each week
• Train and mentor junior staff on team policies and procedures
• May serve as a resource to others in the resolution of complex problems and issues
• Perform complex office work such as document processing, record-keeping and report compilation
• Manage relationships with 3rd parties by solving problems, responding to inquiries, reporting etc.
• Solve and address the root causes of missing paperwork and reference numbers in relation to carriers by working with others inside the company to come up with solutions to resolve ongoing issues
• Research and resolve problems surrounding lack of paperwork and reference numbers including reviewing reports to retrieve and resolve loads unbilled and working with carriers to retrieve missing information or issue refund checks
• Audit reports, payment application, and/or invoice discrepancies
• Establish customer and accessorial rates, fuel surcharges, payment deductions, unidentified payments, and/or resolutions
• Initiate refunds for duplicate payments, overcharge claims and/or cancelled loads Answer payables questions and/or emails and troubleshoot billing issues and inquiries from carriers
• Document all actions, decisions, and communications to assure availability of work history data
• Review and audit financial reports, payment applications, and/or invoice discrepancies to ensure accurate and thorough data entry of financial information

Requirements

• Minimum Qualification:
• High School Diploma or GED equivalent AND 1-2 years of finance, accounting/payroll, transportation/logistics experience, and/or military equivalent
• Preferred Qualification:
• Skills and Abilities:
• Ability to adapt
• Ability to maintain professionalism while dealing with difficult individuals
• Ability to make independent time-sensitive decisions
• Ability to manage multiple priorities
• Ability to work both individually and as a team
• Basic deductive reasoning skills
• Experience in Finance
• Knowledge of financials
• Proficient time management skills
• Self-motivation
• This position is not eligible for employment-based sponsorship.

Benefits

Additional Information

Job Title: Carrier Payable Coordinator Department: Finance Country: United States of America State/Province: Arkansas City: Lowell Full/Part Time: Full time Job Summary: Under routine supervision, this position is responsible for coordinating the review and approval of invoices from third party vendors, suppliers, customers and/or carriers. This individual will be a subject matter expert with the ability to make time-sensitive decisions, manage multiple competing priorities, and teach or train others. Assignments are broad in nature and usually require originality and ingenuity. Job Description:

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