E-Commerce Executive

Responsibilities

• E-commerceAccount Management:
• Manageand optimize existing and new eCommerce accounts across multiple platforms,including Lazada, Shopee, and Zalora.
• Oversee our owned e-commerce websites.
• PerformanceMetrics:
• Achieve quarterly and yearly key performance metrics relatedto eCommerce sales and customer engagement.
• Digital Marketing:
• Assist in planning andexecuting digital marketing campaigns, including email marketing, social mediaadvertising, and pay-per-click (PPC) advertising.
• Monitor campaignperformance and make data-driven recommendations for optimization.
• ContentManagement:
• Ensure accurate and up-to-date content, including productlistings, images, descriptions and prices, aligning with branding guidelinesand references.
• CustomerSupport:
• Addressoperational issues arising from online platforms effectively and promptly.
• Engagewith customers, respond to inquiries, and monitor and manage customer reviews.
• OrderManagement:
• Assist with daily order processing, including picking andpacking when necessary.
• Coordinate with the operations team to ensure smooth order fulfilmentand inventory management.
• Monitor stock level and coordinate replenishment andlogistics partner pickups as needed.
• Adaptability:
• Supportvarious ad-hoc tasks and projects as required.

Requirements

• Education:Bachelor's degree or diploma in business, marketing, e-commerce, or a relatedfield.
• Technical Skills:
• Proficiency in MS Office Suite.
• Strong knowledge of e-commerce platforms (e.g., Magento,Shopify), CMS, and digital marketing tools.
• Photoshop skills for image editing and optimization.
• Basic HTML skills.
• Photography skills are a plus.
• Personal Attributes:
• Energetic and collaborative team player.
• Results-oriented mindset.
• Quick learner with a knack for IT systems.
• Effective time management and multitasking abilities.
• Meticulous attention to detail and numerical accuracy.
• Strong work ethics with a proactive approach.

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