Supervisory IT Specialist (network)

About the role

You will serve as a SUPERVISORY IT SPECIALIST at the MARITIME OPERATIONS CENTER. Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-12 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Ability to apply cybersecurity principles to harden network infrastructure and remediate vulnerabilities; Managing the Internet Network Operation of a complex enterprise network, including its routers, switches, and advanced routing protocols; Ability to independently diagnose and resolve complex network performance and security issues; Leading network upgrades or technology migrations; Leading and providing technical mentorship and guidance to junior IT specialists; and effectively coordinating with stakeholders and brief technical information to leadership. Your experience must reflect skill in the following areas: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. IT-related experience demonstrating this competency include: Ability to gather facts and use effective analytical, problem-solving, and evaluative methods to assess information, plan actions, make sound decisions, and solve a variety of network issues. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. IT-related experience demonstrating this competency include: Interacting with external entities, including program offices, Fleet operators, other IT sections, vendors, and higher headquarters, to resolve issues and ensure effective support. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. IT-related experience demonstrating this competency include: Briefing leadership on status updates, support issues, and critical issues and concerns. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. IT-related experience demonstrating this competency include: Resolving complex and often ambiguous technical issues, coordinating with other IT teams and agencies, and managing a diverse workload. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

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