Manager, Technical Programs - Strategic + Core

About the role

This role leads a fast-moving team of Technical Program Managers and Manufacturing Engineers responsible for delivering complex, long-cycle customer programs across Strategic and Core accounts. You serve as the translation layer between bespoke customer relationships and standardized factory execution; absorbing customer nuance upstream so production teams receive consistent, reliable inputs regardless of customer. Success is measured by revenue growth, delivery performance, customer-facing quality, and the cleanliness and accuracy of what enters production.

Responsibilities

• Lead, mentor, and develop a team of Technical Program Managers and Manufacturing Engineers responsible for delivering complex, long-cycle customer programs across Strategic and Core accounts.
• Serve as an escalation point and decision-maker for your customers; building trust with primes and institutional customers, navigating procurement and approval processes, and leveraging those relationships to protect and grow revenue.
• Drive tight alignment between manufacturing, operations, engineering, and commercial teams to drive customer satisfaction, delivery predictability and retention across established platforms and production lifecycles.
• Own program status visibility end-to-end. Run open order reviews, maintain accurate delivery data, and issue clear, proactive status communications to customers. Be transparent on what customers need to know while exercising judgment on issues that can be resolved without escalation.
• Own core quality and delivery workflows for your accounts: PPAP compliance, corrective action management, customer return processes, and work order configuration standards.
• Partner with peer TPM leadership to define and maintain factory-facing process standards across the org to ensure consistent production inputs regardless of customer type.
• Build scalable processes and tooling to improve throughput, forecasting accuracy, and operational visibility; optimized for accounts with recurring execution patterns.
• Identify systemic gaps and collaborate with product and engineering teams to prioritize capability development that improves team efficiency on mature programs.
• Lead operational reviews, business reviews, and program health assessments with internal stakeholders and external customers.
• Measures of Success
• Delivery: on-time delivery performance against committed customer schedules.
• Quality: customer-facing quality metrics including return rates, yield, PPAP compliance, and customer scorecards.
• Customer health: account satisfaction and relationship strength.
• Operational cleanliness: escape rate into production (order entry, WO configuration, or customer data gaps), and speed and accuracy of PO and revision processing from customer signal to clean system input.
• Revenue: partner with sales and production teams to drive growth across customer base.

Requirements

• 3+ years of direct leadership experience in technical program management, operations, manufacturing, engineering, or related technical industry.
• Bachelor's degree in Engineering, Operations, Manufacturing, or a related technical discipline (or equivalent practical experience).
• Proven ability to build structure, develop people, and maintain output quality across a cross-functional group.
• Detail-oriented with high standards for data a

Benefits

Additional Information

Hadrian - Manufacturing the Future Hadrian is building autonomous factories that help aerospace and defense companies manufacture rockets, satellites, jets, and ships up to 10x faster and up to 2x cheaper. By combining advanced software, robotics, and full-stack manufacturing, we are reinventing how America produces its most critical parts. We're accelerating our mission with the launch of Factory 3 in Mesa, Arizona, a 290,000-square-foot facility creating 350 new jobs. We are expanding rapidly to support thousands of future hires, launching Hadrian Maritime to expand into naval production, and introducing a Factory-as-a-Service model that delivers complete systems instead of individual parts. Hadrian is backed by leading investors including T. Rowe Price, Lux Capital, Founders Fund, and Andreessen Horowitz, our fast-growing team is united around reindustrializing American manufacturing for the 21st century and beyond.

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