Sleep Coach - Customer Service and Sales Assistant

About the role

As a Sleep Coach , you'll work in our Christchurch clinic supporting customers on their sleep health journey. Reporting to the Team Leader, you'll combine customer service, administration, and sales support in a highly rewarding, people-focused environment. Key responsibilities include: Supporting customers to improve their sleep health with empathy and care Providing education and guidance on sleep therapy solutions Assisting with sleep studies and coordinating with sleep physicians Managing reception, appointments, and general administration Recommending tailored solutions and supporting product sales Creating a welcoming, professional in-clinic experience Supporting customers with the fitting of sleep solutions General cleaning and clinic operations We're a collaborative, close-knit team that puts customers at the heart of everything we do. We value flexibility, support each other, and take pride in delivering meaningful outcomes - not just transactions. About you You don't need a healthcare background - we provide full training. What matters most is your attitude and ability to connect with people. You'll bring: Experience in retail or customer service A warm, empathetic approach and strong interpersonal skills Confidence managing a busy environment and multiple priorities A solutions-focused mindset with strong problem-solving ability Excellent communication and active listening skills Professionalism and attention to detail Bonus (but not essential): Experience in healthcare, pharmacy, or medical administration

Benefits

Additional Information

Sleep Coach (Customer Service and Sales Assistant) Christchurch, NZ Part-time (32 hours/4 days per week) Salary + monthly bonus (NZD) Training provided Make a genuine difference - every day Are you passionate about helping people and delivering exceptional customer experiences? We support people to "awaken their best" by improving their sleep and overall wellbeing. This is more than a typical retail or customer service role - you'll play a meaningful part in improving health outcomes and quality of life. About Resmed Resmed is a global healthcare leader, we provide innovative medical devices and cloud-based technologies to help diagnose, treat and manage sleep conditions such as sleep apnoea and other chronic diseases. Our purpose is clear: to improve lives through better sleep and breathing health .

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Company Intel

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