part time Airline Assistant

Responsibilities

• Sales & Customer Support:
• Responding to Ticketing/reservation/E-commerce Sales and administrative routine portfolio matter.
• Promptly and professionally handle walk-in, incoming calls and emails for general enquiries.
• Handle all international and domestic ticketing queries
• Handle Airlines Sky-pearl Club membership queries and response.
• Responsible on relationships and customer service-oriented with excellent interpersonal skills
• Customer Service ensuring customer satisfaction with a product or service.
• E-commerce Support: Assisting with tasks related to online sales, include assisting with email marketing, website management, and other digital marketing initiatives.
• Assist in other duties assigned by Department Manager
• Preferred competencies and qualifications
• Minimum Diploma holder or equivalent
• Strong communication and interpersonal skills to engage effectively with customers and agents
• Customer-oriented attitude with a positive and professional approach

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