Accessibility Coordinator- The Truth

About the role

The Truth is seeking a part-time Accessibility Coordinator to help ensure every guest can enjoy a safe, welcoming, and accessible experience at our venue. This role serves as the venue's primary accessibility resource, supporting guests, employees, and venue leadership in creating an inclusive environment for all. Working closely with the General Manager, Operations Manager, department leaders, and Live Nation's National Accessibility & Inclusivity team, the Accessibility Coordinator helps oversee accessibility programs, guest accommodation, staff training, and venue readiness while ensuring compliance with accessibility standards and best practices. WHAT THIS ROLE WILL DO Serve as the venue's primary accessibility resource, supporting guests, employees, and venue leadership before, during, and after events. Support the Guest Services team by performing general guest services responsibilities during events, including assisting guests, answering questions, and providing exceptional customer service, while serving as the venue's accessibility resource as needed . Partner with Live Nation's National Accessibility & Inclusivity team to implement accessibility programs, maintain service standards, and support compliance with ADA and accessibility best practices. Collaborate with Guest Services, Security, Box Office, Food & Beverage, Production, and other venue departments to ensure accessibility accommodations and services are delivered seamlessly. Respond to accessibility-related inquiries and accommodation requests, while serving as a point of contact for guests and employees who may need assistance . Conduct routine venue assessments to help identify accessibility barriers and opportunities to improve the overall guest and employee experience. Assist with staff training initiatives and help promote an inclusive, welcoming environment for all guests. Fosters positive experiences for guests, staff, and other stakeholders in a manner that establishes the venue as a safe, enjoyable, and supportive environment Complete post-event reporting, track trends, and provide recommendations that support continuous improvement of accessibility programs and services. WHAT THIS PERSON WILL BRING A genuine passion for helping others and creating exceptional guest experiences. Strong interpersonal and communication skills with the ability to interact effectively with guests, employees, and stakeholders from diverse backgrounds. A calm, professional demeanor and the ability to problem-solve in a fast-paced event environment. Strong organizational skills and attention to detail. Understanding of ADA requirements and accessibility best practices preferred. Experience working with individuals with disabilities or within accessibility-focused programs is preferred. A collaborative, team-first mindset and willingness to support venue operations as needed. Ability to work evenings, weekends, and event schedules. Position requires constant physical activity such as walking, climbing stairs, lifting, and carrying equipment. Preferably able to lift 30 lbs. using proper lifting techniques, but not required . EQUAL EMPLOYMENT OPPORTUNITY We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marita

Additional Information

Job Summary: WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com . WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

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