Office Assistant - Urgent Care
External
Rivhs · MD Express Newport NewsPrepare for this interview
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About the role
Primary responsibilities include insurance eligibility, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages, scheduling appointments, creating referrals, completing chart prep, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized. Assists in training of new office assistants. Position requires rotating to all urgent care locations.
Responsibilities
- Recommends to practice director any process improvements needed to improve quality of service. Maintains appearance and cleanliness of the reception area. Actively engages in team huddles and staff meetings. Assist in training of new office assistants.
Requirements
- Education
- High School Diploma or GED, (Required)
- 1 year Medical Office experience (Preferred)
- Other Requirements Weekend Shifts
- Irregular Shifts
- Work/Float in more than one work location
- To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers .
Benefits
Additional Information
Newport News, Virginia Hiring Range $16.80 - $21.83/Hourly Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.
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