Emerging Accounts Manager

Responsibilities

• Own a high-volume portfolio of emerging accounts, primarily clients with less than $50,000 in annual recurring revenue
• Serve as the primary point of contact for assigned clients, building relationships through proactive outreach, ongoing engagement, and consistent follow-up
• Drive account growth through strategic upsell, cross-sell, renewal, and account development efforts across a high-volume portfolio
• Build and execute a structured outreach cadence to strengthen client relationships, surface needs, and create expansion opportunities
• Educate clients on Coretelligent's service offerings and help connect technology, security, and service solutions to their business needs
• Prepare and deliver quotes, proposals, renewals, and account recommendations tailored to each client's environment and goals
• Monitor account health, service usage, renewal timing, and client activity to identify risk, retention concerns, and growth opportunities
• Maintain accurate pipeline activity, account notes, renewal forecasting, and opportunity tracking within CRM tools
• Partner cross-functionally with Sales Engineering, Marketing, Service Delivery, and leadership to support campaigns, solution positioning, and account strategy
• Help define and refine the engagement model, outreach strategy, and operational playbook for Coretelligent's emerging account segment
• What You Bring to the Table:
• 2+ years of experience in account management, inside sales, client development, or a related client-facing commercial role
• Experience managing a book of business, renewals, and/or client growth initiatives in a high-volume environment
• Strong consultative selling and relationship management skills, with the ability to uncover client needs and position solutions effectively
• Proven ability to build relationships proactively and drive revenue growth through consistent outreach and account engagement
• Strong organizational skills with the ability to manage competing priorities across a large portfolio of accounts
• Experience working in CRM platforms such as Salesforce, HubSpot, or similar tools with strong attention to pipeline hygiene and activity tracking
• Strong written and verbal communication skills, including the ability to present recommendations, proposals, and service value clearly
• Experience partnering cross-functionally with internal stakeholders such as sales engineering, marketing, operations, or service delivery teams
• Experience within managed services, IT services, SaaS, technology, or recurring revenue environments preferred
• Familiarity with IT, cybersecurity, managed services, or technology solutions is a plus, but not required
• What We Bring to the Table:
• Salary Range
• The reasonably expected annual base compensation range for this position is $90,000 - $105,000. This range reflects the minimum and maximum targets for new hires across all U.S. Within the range, individual compensation is determin

Requirements

• At Coretelligent, we believe every client relationship matters, regardless of size. We're looking for an Emerging Accounts Manager to own and grow our portfolio of emerging accounts, serving as the primary relationship owner for clients with less than $50,000 in annual recurring revenue.
• The ideal candidate is organized, commercially minded, and comfortable managing a high volume of client relationships while balancing renewals, upsell opportunities, and day-to-day account engagement in a fast-paced MSP environment.
• Remote (U.S) | Exempt | Reports to VP of Account Management

Benefits

Additional Information

At Coretelligent, we take ownership of the technology our clients rely on every day. We partner with growing, highly regulated organizations that need secure, dependable IT environments built to scale. Our role goes beyond support. We bring structure, clarity, and accountability to complex technology landscapes so leaders can move forward with confidence. Over the past several years, Coretelligent has entered a new chapter. We have strengthened our leadership team, modernized our service delivery, and sharpened our focus on long-term client outcomes. Our work spans managed IT, cybersecurity, cloud, and strategy, delivered through a model designed for consistency, transparency, and trust. We are building a team of professionals who care deeply about quality, ownership, and continuous improvement. If you value clear expectations, thoughtful collaboration, and work that genuinely matters to the businesses you support, you will feel at home here

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