Associate, Business Continuity / New York, NY

Responsibilities

• Stakeholder Engagement
• Build and maintain effective working relationships with business teams and functional stakeholders to collect, validate, and interpret resilience-related information
• Provide analytical and coordination support while fostering effective collaboration to improve plan quality, reporting, and process consistency
• Collaborate effectively with risk, technology, and business teams to support execution of resilience priorities and ongoing stakeholder engagement
• Systems & Process Enablement
• Support the implementation and ongoing enhancement of resilience systems, workflows, and documentation processes
• Contribute to the standardization and streamlining of planning and reporting activities
• Support the maintenance of accurate, structured, and audit-ready resilience data and records
• Partner with technology and business teams to improve system usability, reporting capability, and process effectiveness
• Data Analysis & Insights
• Analyze resilience plans, testing results, and related data to identify trends, gaps, and areas for improvement
• Support the development and maintenance of reporting dashboards, metrics, and management information for readiness, coverage, and program reporting
• Translate data into clear, concise insights and supporting materials for business partners and stakeholders
• Support data quality, governance, and consistency standards across resilience reporting and documentation
• Crisis Management & Coordination
• Support crisis management and coordination activities related to events affecting personnel, office locations, and business operations
• Assist with gathering, validating, and communicating information during incidents and disruptive events
• Coordinate with local stakeholders and partner teams to support response activities, escalation processes, and operational communications
• Contribute to post-event tracking, documentation, and follow-up actions that support continuous improvement and program readiness
• Risk Assessment & Scenario Analysis
• Support operational risk and resilience assessments across areas such as technology, personnel, facilities, and third-party dependencies
• Support the development of data-informed recovery and resilience strategies
• Assist with enterprise readiness reviews, scenario analysis, and related program activities
• AI & Automation Integration
• Support the use of approved automation and AI-enabled capabilities in plan reviews, analysis, and reporting activities
• Help evaluate opportunities to reduce manual effort and improve reporting, analysis, and workflow efficiency
• Contribute to the integration of approved automation capabilities into resilience processes, consistent with firm standards and governance requirements

Requirements

• Required
• Bachelor's degree or equivalent experience
• Strong analytical, organizational, and problem-solving skills, with the ability to identify patterns, connect information, and manage multiple priorities
• Experience with data analysis, reporting, or dashboard development
• Experience supporting process improvement, workflow enhancement, or automation initiatives, and the ability to learn new tools and processes quickly
• Strong written and verbal communication skills, with the ability to present information clearly to different audiences
• Ability to build effective working relationships across business, risk, and technology teams
• Demonstrated adaptability, curiosity, and willingness to learn new subject matter, tools, and processes
• Preferred
• Experience in enterprise resilience, operational risk, business continuity, or a related field for financial organizations
• Familiarity with data visualization and reporting tools such as Power BI
• Exposure to automation or AI-enabled tools in a controlled business environment
• Experience working with enterprise systems, structured data, or governance-driven processes
• Core Competencies
• Analytical, organized, and detail-oriented
• Pattern recognition and process mindset
• Adaptable with a strong learning orientation
• Strong execution and follow-through
• Collaborative, relationship-oriented, and stakeholder-focused
• Why This Role Matters
• This role supports the Enterprise Resilience program by helping improve data quality, reporting, process consistency, and operational readiness.
• For New York, NY Only the salary range for this position is USD$85,000.00 - USD$115,000.00 . Additio

Additional Information

About this role About this role: Enterprise Resilience supports the firm's ability to remain operational during disruption through continuity planning, readiness, and response coordination. The Enterprise Resilience Associate provides analytical, reporting, process, and coordination support across the program. This role is suited to a detail-oriented professional who is comfortable working with data, identifying trends, supporting process improvements, and collaborating with stakeholders across the firm.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at BlackRock? Share your experience