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Administration Manager

External
dhpace logoDhpace · Charlotte, NC
Full-timeOn-site4d ago
Accounts PayableAccounts ReceivableAuditingComplianceCRMExcel
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Responsibilities

  • Oversee and manage all back-office administration functions including:
  • Customer Service
  • Sales Order Entry
  • Contracts
  • Accounts Payable (A/P) and Accounts Receivable (A/R)
  • Billing, Invoicing, and Auditing
  • Supervise and mentor administrative teams to ensure accuracy, timeliness, and high-quality support.
  • Develop and refine reporting tools to monitor business performance and identify areas for improvement.
  • Collaborate with regional leadership to align operations with company goals and standards.
  • Train and develop team members to foster growth, consistency, and efficiency.
  • Ensure compliance with company policies and internal controls.
  • Travel 25% - 40% to Mid-Atlantic Satellite Offices

Requirements

  • Successful completion of references, employment verifications, background check, and drug screen required in advance of hire. Must have a good driving record.
  • Computer proficient; MS Office Suite is a must to include proficiency with Excel; ERP and CRM system experience is also very important.
  • Successful candidate will have excellent communication and customer relation skills, high sense of urgency with exceptional problem-solving skills and a keen sense for details.
  • OFFICE LOCATION / FULL-TIME ONSITE POSITION: 3035 Horseshoe Ln, Charlotte, NC 28208

Benefits

Comprehensive medical, dental, and vision coverage - available your first full monthGenerous paid time off plus paid holidays and floating holidaysCompany-paid life insurance, short-term disability, and long-term disability401(k) with employer matchHealth Savings Account (HSA) and Flexible Spending Account (FSA) optionsVoluntary benefits including supplemental life and critical illness coverageEmployee discounts for you and your immediate familyCompetitive compensation with annual performance reviewsSuccessful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesHealth insuranceDental insuranceVision insurance401(k)Flexible schedule

Additional Information

Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100 th anniversary in business. Join one of the most respected names in the building access solutions industry. Overhead Door Company of Charlotte™ , a DH Pace Company, Inc., is seeking an Administration Manager to join our Mid-Atlantic Sales and Operations Management team. This role will be instrumental in leading our back-office operations, ensuring excellence in administrative processes, and assist in developing high-performing teams across multiple offices in the Mid-Atlantic region. Position Overview The Administration Manager will work directly with and alongside administrative staff and managers to oversee multiple aspects of sales and service operations support. This position requires a collaborative, hands-on leader who can manage day-to-day functions while driving process improvement and team development across regional offices.

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