Regional Manager

About the role

Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers in building wealth. At the core of what Self-Help does is a drive to create and protect ownership and economic opportunity. In other words, we're committed to economic justice! Economic Justice means that all communities have the basic infrastructure they need to thrive, from high-quality schools to grocery stores selling fresh food resources that support opportunity at a neighborhood level regardless of demographics, income, or wealth. Since our founding, we've constantly sought to find new ways to pursue greater economic justice: from providing fair and affordable loans to working with partners to demand that lawmakers change unjust policies. We are seeking a Regional Manager to join our Cicero, IL team!

Responsibilities

• Create short and long-term development strategies with team and senior management to optimize branch capacity, identify new opportunities for improvement and growth, and ensure achievement of business goals.
• Supports branch expansion opportunities within region.
• Organizes external new business development programs within regional market. Assists with the development of branch business plans to ensure that all deposit and loan production goals are met.
• Research for mission aligned opportunities.
• Maps current network to identify insights that enable us to further expand our relationships for increased visibility.
• Nurtures and develops community relations to enhance SHCU reputation. Identifies partnerships and collaborations opportunities with public, private and nonprofit entities that advance our mission and impact while strengthening our partners.
• Represents Self-Help in civic and community events and venues to further enhance its image and develop business.
• Educates the larger community about Self-Help's mission, and capabilities to bring about community development transformation.
• Takes ownership of, drives and is accountable for branch performance within region. This includes operational and growth metrics, among others transaction volume, teller errors, loan volume, net deposit and member growth and new accounts.
• Leads the strategic planning process for the region by recommending goals; develops, communicates, and implements branch level production goals, budgets and operating plans to align with achieving them.
• Maintains operational integrity throughout the branches assigned to the region. Initiates and directs activities to generate servicing of members and development of new business by monitoring results, providing leadership, and coaching Branch Managers and branch team members.
• Promotes professional growth of team members through planned development activities and experiences.
• Counsels, advises, and motivates team members.
• Ensure that staff receive on-going training, including compliance and security procedures.
• Perform other duties as may be deemed necessary.

Requirements

• Bachelor's degree in related field OR equivalent related experience.
• 10 years of experience in banking including a minimum of 5 years in a management capacity.
• Strong commitment to our mission - creating economic opportunity for all, especially people of color, women, rural residents, and low wealth families and communities.
• Preference for working in organizations that place priority on teamwork and collaboration.
• Knowledge of financial services policies and procedures and regulatory and compliance requirements. Strong leadership and problem-solving skills. Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
• Excellent verbal, written and interpersonal communication and presentation skills.
• Ability and willingness to work beyond normal work hours, as needed.
• Self-Help is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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