Air Freight Operations Coordinator

About the role

Air Freight Operations Coordinator Location: Heathrow Salary: £33,000 - £35,000 Hours: Monday - Friday, 08:00 - 18:00 Right Now Group are recruiting for an Air Freight Operations Coordinator on behalf of a well-established aviation logistics specialist based at Heathrow. This is an excellent opportunity to join a growing business that supports freight forwarders with aviation security screening and airline deliveries. Acting as the link between customers, warehouse operations, transport teams, and airlines, you'll play a key role in ensuring freight is security compliant, correctly documented, and delivered to airlines on time. This is a fast-paced, customer-facing operational role where no two days are the same. Key Responsibilities of an Air Freight Operations Coordinator Coordinate the daily movement of air freight from warehouse through to airline delivery Raise and process Consignment Security Declarations (CSDs) and Electronic Consignment Security Declarations (e-CSDs) Ensure all Goods Received Notes (GRNs) are completed accurately and reconciled against shipments Liaise with warehouse teams to ensure freight is screened, processed, and ready for dispatch within agreed timescales Coordinate with drivers to ensure airline deliveries are completed on time and in accordance with customer requirements Monitor shipment progress and proactively resolve operational issues or delays Communicate directly with freight forwarding customers, providing updates and managing expectations Ensure all documentation is accurate and compliant before freight leaves the warehouse Prioritise urgent and time-critical shipments to meet airline cut-off times Maintain accurate operational records and support continuous improvements across the operation Skills & Experience Required for an Air Freight Operations Coordinator Previous experience within Air Freight, Freight Forwarding, Airline Handling, or Aviation Logistics Good understanding of aviation security procedures and cargo handling processes Experience raising CSDs and e-CSDs would be highly advantageous Strong organisational skills with the ability to prioritise multiple shipments simultaneously Excellent communication and customer service skills Confident liaising with warehouse teams, drivers, customers, and airlines Ability to work effectively within a fast-paced operational environment Good IT skills, including Microsoft Office Salary & Benefits for an Air Freight Operations Coordinator Salary between £33,000 - £35,000 Monday to Friday working pattern Hours: 08:00 - 18:00 Company pension scheme Free on-site parking Overtime opportunities available Join a friendly and experienced operational team Long-term career opportunities within a growing aviation logistics business Why Apply for this Air Freight Operations Coordinator Position? This is a fantastic opportunity to become the operational hub of a busy Heathrow logistics operation. You'll work closely with freight forwarders, warehouse teams, transport providers, and airlines, ensuring shipments are processed efficiently and delivered on time. If you enjoy coordinating operations, solving problems, and being at the centre of a fast-moving logistics environment, this role offers a varied and rewarding opportunity with a respected aviation specialist. This position would suit an experienced Air Freight Coordinator, Export Clerk, Import Clerk, Cargo Agent, Warehouse Office Coordinator, Airline Operations Coordinator, or Freight Forwarding Operator looking for a new challenge. Suitable candidates will be contacted within 24 hours.

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