Program Specialist (Outreach Coordinator)

About the role

The Program Specialist (Outreach Coordinator) is responsible for the development, planning, coordination, implementation, and oversight for the enterprise facility wide Outreach Program for the Miami VA Healthcare System. This includes education and outreach activities for Veterans located within the three-county Miami VA Healthcare System catchment area. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/29/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-9. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Plans, participates, assists, and advises on community events; Engages in outreach programs assisting Veterans, their dependents, and their beneficiaries regarding all benefits available through the Department of Veterans Affairs, as well as non-VA benefits through other agencies; Liaises between Veteran's Service Organizations, community groups, and others whose interest is in assisting and protecting Veterans, their families, and their representatives; Prepares and maintains administrative records and reports in accordance with program guidelines and policies. Functions independently within the framework of established laws, guidelines, and objectives of the Readjustment counseling Program and professional standards of practice. Designs and participates in medical center Veteran recruitment efforts with the goal of increasing Veteran numbers by conducting geographic analysis of potential sites for recruitment activities and tailors outreach efforts. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond graduate-level education (beyond the first year). NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without document. You will be rated on the following Competencies for this position: Administration and Management Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Manages and Organizes Information Oral Communication Planning and Evaluating Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work is usually performed in an office setting, in news conferences, briefings, meetings, etc. A high level of physical energy is required, as the incumbent will be expec

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