Account Manager

Requirements

• Essential
• 4+ years of relevant experience
• Proficiency with Microsoft Word, Excel, Oracle
• Must have excellent communication skills, both written and verbal
• Desirable
• Proficient with Salesforce
• Languages
• English is required
• Additional Job Details
• Equal Employment Opportunity and Affirmative Action at Nidec
• Work Shift Schedule
• No Soliciting

Additional Information

We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality. All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world's and people's tomorrows; the world's first, the world's best technologies and products; we will continue our part in creating a better society. Job Summary The Account Manager, will serve to set the overall strategy and objectives for the business related to Nidec Drives products in the HVAC and Refrigeration Market. This position requires a strategic mindset, deep industry knowledge, and a strong ability to collaborate across various functions to develop and execute effective market strategies. The Market Manager's primary responsibility is expanding current business with the key customer accounts while driving total customer satisfaction and loyalty. Job Description Maintain and expand existing business with Tier 1 & Tier 2 accounts Develop understanding of Regional Market and identify new target customers Extract key insights for future customer development and go-to-market strategies to support the business strategic initiatives and drive growth Push the strategy in to the Regional Sales Directors & Area Sales Managers with the support of the regional General Manager Meet with key account customers with the HVACR group to improve relationships on a quarterly basis. Assist in developing marketing plans with specific objectives for the HVACR market segment Maintain and update a sales "Tool Box" including marketing tools, training, appliation specific product information, pricing, playbook Liaison between customer demands and plant demands. Manage sales forecasts and resolve commercial issues with key customer accounts Process and organize customer quotations and inquiries. Process credits and RMA's accurately and in a timely manner. Maintain customer files and data including pricing, contracts, profiles, and open / closed customer orders and requests Actively acquire and help maintain product and system knowledge and updates in Salesforce. Create, maintain, and conduct analytics reporting across Oracle and Salesforce Assists in the annual budget preparation Customer & Travel Requirements Customers Interacts with both internal and external customers Travel Approximately 25%-35% travel Required Qualifications & Experience Education and Qualifications Bachelor's degree in Engineering or Business is required

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