Director of Ambulatory Staff Onboarding, Learning and Support RN

Responsibilities

• Lead Ambulatory Onboarding Excellence
• Direct the development, implementation, and continuous improvement of comprehensive onboarding programs for ambulatory staff.
• Ensure new team members are successfully integrated into organizational culture, workflows, and patient care standards.
• Collaborate with Human Resources and operational leaders to customize onboarding experiences based on role-specific needs.
• Ensure compliance with organizational policies, regulatory requirements, and accreditation standards.
• Drive Learning and Professional Development
• Develop and execute learning strategies that support workforce growth and organizational objectives.
• Assess educational needs, identify performance gaps, and implement targeted development solutions.
• Oversee training initiatives related to clinical competencies, customer service, compliance, technology, and operational excellence.
• Foster a culture of lifelong learning through workshops, educational programs, and innovative learning opportunities.
• Support the development of educational resources for nursing and non-nursing staff.
• Lead efforts to integrate behavioral health strategies into ambulatory care environments.
• Enhance Staff Support and Engagement
• Serve as a trusted resource for staff development and professional growth.
• Partner with leaders to identify and address learning, engagement, and support needs.
• Promote a culture of open communication, feedback, and continuous improvement.
• Support behavioral health clinic operations and clinical staff oversight initiatives.
• Collaborate Across the Organization
• Build strong partnerships with operational leaders, physicians, nursing leadership, Human Resources, Information Technology, and other stakeholders.
• Lead cross-functional initiatives designed to improve onboarding, workforce readiness, and staff development.
• Coordinate with external partners to provide specialized education and development opportunities when appropriate.
• Measure Success and Drive Improvement
• Monitor onboarding and training outcomes through data, performance metrics, assessments, and feedback.
• Provide leadership with actionable insights and recommendations that support workforce ex

Benefits

Additional Information

If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site. Please log into myWORKDAY to search for positions and apply. Director of Ambulatory Staff Onboarding, Learning and Support RN 101 Truman Medical Center Job Location University Health Truman Medical Center Kansas City, Missouri Department Medicine Clinical Support UHTMC Position Type Full time Work Schedule 8:00AM - 4:30PM Hours Per Week 40 Job Description Shape the Future of Ambulatory Care Through Leadership, Learning, and Innovation At University Health, our mission extends beyond delivering exceptional healthcare-we are dedicated to improving lives, advancing medical education, and strengthening the communities we serve. As a not-for-profit academic health system and teaching institution, we believe that investing in our people is essential to providing outstanding patient care. We are seeking an experienced and visionary nursing leader to serve as our Director of Ambulatory Staff Onboarding, Learning & Support (RN) . This role offers a unique opportunity to influence the experience, development, and success of ambulatory care teams across the organization while helping shape the future of healthcare delivery. As a strategic leader, you will champion onboarding excellence, professional development, staff engagement, and continuous learning initiatives that empower employees to thrive and deliver exceptional patient-centered care. Working collaboratively with clinical and operational leaders, you will help create an environment where caregivers feel supported, valued, and equipped to succeed. Why This Role Matters The Director of Ambulatory Staff Onboarding, Learning & Support plays a critical role in building a highly engaged, skilled, and resilient workforce. You will lead initiatives that strengthen employee readiness, foster professional growth, and support organizational priorities across ambulatory services. This position provides the opportunity to: Develop and lead innovative onboarding and orientation programs that create a positive and successful start for new team members. Advance professional development strategies that enhance clinical excellence, operational effectiveness, and employee engagement. Partner with ambulatory, nursing, behavioral health, physician, and operational leaders to support workforce development and organizational goals. Integrate behavioral health principles, trauma-informed care, and patient-centered practices throughout ambulatory services. Influence the future of healthcare education within a dynamic academic and teaching environment. Build a culture of continuous learning, collaboration, accountability, and excellence.

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