Veterinary Receptionist
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Responsibilities
- As you join our mission, expect to be supported in your work and home life with:
- A comprehensive benefits package, including medical, dental, and vision insurance
- Paid time off and a 401(k) plan for full-time employees
- Professional development opportunities
- Employee pet discount because we know your pets are family, too.
- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
- Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
- Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
- Assist in maintaining cleanliness and organization to ensure a positive client experience.
Requirements
- Previous experience as a veterinary receptionist is required.
- Strong organizational and multitasking skills
- Ability to maintain a calm, professional, and positive demeanor
- About The Highlands Veterinary Hospital
- #CSR
Benefits
Additional Information
Receptionist Salary: $18.50 - $23.50 per hour, based on the candidate's skills, experience, and qualifications. $1,000 Sign On Bonus! Schedule: We offer both part-time and full-time opportunities. Part-time hours average under 30 hours per week, and full-time hours average between 30-40 hours per week. Available Shifts: Monday: 1:30 PM - 9:30 PM Tuesday: 7:30 AM - 1:30 PM or 1:30 PM - 9:30 PM Wednesday: 1:30 PM - 9:30 PM Thursday: 7:30 AM - 1:30 PM or 1:30 PM - 6:30 PM Friday: 1:30 PM - 6:30 PM Saturday: 8:00 AM - 3:00 PM The Highlands Veterinary Hospital is hiring a part-time or full-time Front-Desk Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.
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