Senior Director of Neighborhood Engagement & Street Crisis Response

Requirements

• Master's degree in operations management, social work, non-profit administration, public health, or equivalent experience .
• 5-7 years of program administrative oversight experience and staff supervision (preferably in a CBO).
• Expertise in contract management, case management, crisis intervention, mental health services, and standard of care regulatory practices ( i.e. trauma informed care).
• Demonstrated experience and expertise working with women, families, and children from under-resourced communities, who are impacted by poverty, violence and behavioral health challenges.
• Demonstrate creativity in developing and implementing models of care for marginalized populations. Equip to balance clinical and non-clinical approaches to services and community-building activities.
• Possess excellent organizational / project management skills that lead to meeting contract deliverables.
• Strong analytical skills: ability to interpret data, evaluate programs and interpret outcomes to improve workflow processes, systems, policies, and procedures for continuous improvement.
• Excellent written and verbal communication skills.
• Experience working with staff and clients to co-develop and co-lead spaces of celebration, learning, and exchange of knowledge.
• Proficiency in MS Office Suite and experience or knowledge of database management (ideally Salesforce ECM).

Additional Information

About Glide GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society's most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE's mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization. Work Environment GLIDE's buildings are located in the Tenderloin neighborhood. GLIDE maintains an "open door" policy to the community and its clients, who frequently enter and leave the building.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at glide? Share your experience