AML/CIP KYC Manager

Requirements

• Proven experience in a KYC Operations, AML Operations, or Financial Crime role within Financial Services
• Demonstrated people management experience, including performance management and capability development
• Strong organisational skills with the ability to manage competing priorities in a high‑volume environment
• Excellent communication and stakeholder management skills, with the ability to escalate and influence effectively
• Strong risk management mindset with the ability to manage complex issues.
• College or university degree and / or equivalent relevant professional experience
• Salary Range:
• $83,100 - 141,300 USD
• Work Authorization
• Working with Us
• Philanthropy is deeply rooted in Northern Trust's history and is an essential element of our culture. Employees around t

Benefits

Additional Information

About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world's most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service. Manager, BU Compliance Major Duties Lead and oversee day‑to‑day KYC operations within the KYC CoE, ensuring timely and accurate completion of CDD and EDD. Ensure operational execution aligns with AML/KYC policies, procedures, regulatory requirements, and enterprise standards Manage workflow allocation, capacity planning, and prioritisation to meet service level agreements (SLAs) and regulatory timelines Act as a point of escalation for complex KYC cases, operational issues, and delivery risks Embed strong 1LOD controls across KYC operational processes to ensure consistent, high‑quality outputs Identify, assess, and manage operational AML/KYC risks, ensuring issues are logged, tracked, and remediated in line with Northern Trust's risk appetite Own and deliver remediation actions arising from quality assurance reviews, audits, regulatory exams, and 2LOD challenges Drive root cause analysis for recurring issues and implement sustainable process improvements Partner closely with the KYC CoE Governance, Quality Assurance, Training, and 2LOD teams to ensure alignment Provide operational updates, MI, and insights to senior management, highlighting risks, capacity constraints, and emerging themes Participate in relevant AML/KYC forums and working groups, representing KYC Operations and ensuring clear communication of operational risks and dependencies Support the implementation of process enhancements, technology changes, and strategic initiatives impacting KYC Operations (e.g. tooling, workflow optimisation, regulatory change) Promote standardisation and best practices across the KYC CoE to drive efficiency and consistency Champion a culture of continuous improvement, accountability, and operational excellence Recruit, develop, and lead a team of KYC Operations professionals Set clear performance expectations, provide coaching, and support capability development Foster a collaborative, inclusive, and high‑performance culture aligned to Northern Trust values

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