Enterprise Digitalization Specialist

Responsibilities

• Application Development & Customization
• Design, develop, and customize business applications using Microsoft Dynamics 365 and Power Platform.
• Build and maintain web applications and extensions using .NET (C#), JavaScript/TypeScript, and HTML/CSS; develop reusable components and follow secure coding standards.
• Create Power Apps and automate workflows using Power Automate to streamline business processes.
• Develop integrations between Dynamics 365, and external systems and custom connectors.
• Participate in requirements gathering, process mapping, solution design, and technical documentation.
• Troubleshoot, debug, test, and deploy solutions following coding standards and quality best practices.
• Systems Integration, Optimization & Reliability
• Optimize system performance, ensuring applications remain robust, scalable, and aligned with business growth.
• Conduct regular system health checks, version management, and maintenance activities.
• Ensure seamless information flow across sales, service, operations, logistics, and corporate functions through welldesigned integrations.
• Manufacturing & Operational Digitalization
• Support digital initiatives related to service operations, inventory management, customer service workflows, and manufacturing processes.
• Enable improved shopfloor visibility, asset tracking, and operations reporting through digital applications.
• Collaborate with operations teams to identify automation and digitalization opportunities that reduce manual work and enhance cycle times.
• Data Quality, Reporting & Governance
• Design data structures, business rules, and validation workflows that improve data accuracy and consistency.
• Enable crossdepartmental reporting and dashboards through Power BI or integrated data sources.
• Uphold data governance, system integrity, and traceability across all digital platforms.
• Cybersecurity, Compliance & Documentation
• Ensure all applications adhere to Mazak Group's cybersecurity, compliance, and audit requirements.
• Maintain clear and updated technical documentation, solution diagrams, and change logs.
• Apply secure development practices and enforce appropriate access controls in collaboration with IT.
• Project Management & Business Partnership
• Support planning, execution, and delivery of digitalization projects, including scope management, timeline tracking, and stakeholder communication.
• Work with HQ on global or regional digital platforms and technology standards.
• Provide user training, system guides, and change management support to enhance adoption and system usability.
• Continuous Improvement & Innovation
• Identify opportunities to automate manual tasks, improve workflows, and enhance user experience.
• Evaluate new digital capabilities, tools, and technologies that can support Mazak's digital transformation roadmap.
• Contribute ideas aligned with Kaizen, 5S, and Japanese management principles to continuously improve processes.
• User Support & Operations
• Provide technical support to internal users, resolving application issues quickly and effectively.
• Manage system releases, updates, and deployments with minimal operational disruption.
• Ensure high system uptime and reliability through proactive monitoring and issue management.

Requirements

• Core Competencies & Skills
• Bachelor's Degree in Information Technology, Computer Science, Software Engineering, or a related discipline.
• 2-3 years of experience in application development.
• Proficiency in Microsoft Dynamics 365 (CE/CRM) and Power Platform (Power Apps, Power Automate).
• Strong programming skills in .NET (C#), JavaScript/TypeScript, and SQL; hands-on with Power Fx for Power Apps logic (plus HTML/CSS is a plus).
• Familiarity with Dataverse, custom connectors, and integration patterns.
• Understanding of SDLC, DevOps, and version control tools (e.g., Git).
• Strong problem-solving, analytical, and communication skills.
• Preferred: Microsoft certifications (e.g., PL-400, MB-200) or experience with Azure Services, SharePoint, Power BI or experience with Warehouse Management System (WMS).
• Experience collaborating with external system integrators (SI) and vendors-managing requirements, solution design reviews, delivery governance, testing/UAT, and handover.
• Experience working with SaaS platforms (e.g., enterprise business applications), including configuration, integration, security/access management, release coordination, and support operations.
• Background in working with system integrators and/or software companies is advantageous (client-facing delivery, multi-stakeholder coordination, structured documentation).

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