Senior Manager, Marketplace & Retail Channels
External
Grovecollaborative · WorldwidePrepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
About the role
We're looking for an experienced marketplace operator to help scale our portfolio of owned brands across Amazon, TikTok Shop, QVC, and iHerb. Amazon is a growth driver, and this role is focused on driving performance and execution across channels, with strong ownership of how work gets done day-to-day. You'll partner closely with the VP of Merchandising, our Amazon agency, QVC broker, and cross-functional teams to translate business priorities into clear plans, disciplined execution, and measurable results. This is a Senior Manager role-you'll operate with a high degree of independence, lead complex workstreams, and influence outcomes across teams, while not owning the full business segment strategy. You will also have a small internal team reporting to you. You'll need to be someone who can navigate ambiguity, make strong tactical decisions, and keep the business moving forward when things aren't clearly defined.
Responsibilities
- Channel Strategy & Execution
- Support and execute channel strategy across Amazon, TikTok Shop, QVC, and iHerb
- Drive performance against:
- Revenue targets
- Contribution profit goals
- Inventory and margin guardrails
- Translate high-level priorities into channel-level action plans
- Amazon Growth Execution
- Lead execution of Amazon strategy across owned brands, including:
- Assortment
- Pricing and promotions
- Content and merchandising
- Subscribe & Save
- Partner with agency to ensure priorities are clearly defined and delivered
- Agency & Broker Management
- Manage Amazon agency and QVC broker relationships
- Set expectations, track deliverables, and ensure follow-through
- Escalate issues and adjust direction when performance or priorities shift
- Cross-Functional Coordination
- Partner closely with:
- Finance
- Inventory / Supply Chain
- Owned Brands teams
- Align execution with:
- Inventory constraints
- Financial targets
- Brand priorities
- Forecasting & Operational Planning
- Support channel forecasting and inventory planning
- Ensure plans align with operational realities and business goals
- Flag risks early and recommend adjustments
- How You'll Show Up
- At Grove, this role is about being a strong, independent operator who can manage complexity, influence across teams, and drive execution in evolving conditions.
Requirements
- Required
- 7+ years in ecommerce or marketplace roles with direct Amazon ownership
- Hands-on experience with Seller Central or Vendor Central
- Experience managing external agencies and holding them accountable
- Strong analytical skills (Excel / Google Sheets)
- Experience working across multi-brand or multi-SKU portfolios
- Strong cross-functional collaboration skills
- Hands-on operator mindset
- TikTok Shop experience
- QVC / HSN or live commerce exposure
- iHerb or specialty retail experience
- Consumer products or CPG background
- Brand management exposure
- Experience working with inventory planning
- What This Role Is (and Isn't)
- You will:
- Drive execution and influence outcomes across multiple channels
- Translate strategy into action
- You will not:
- Own full P&L strategy at the enterprise level
- Define company-wide direction
- What Success Looks Like in Year One
- Amazon delivers strong growth within defined performance guardrails
- Execution across channels is consistent, disciplined, and less reactive
- Agency and broker relationships are structured and accountable
- Cross-functional partners have clear visibility into priorities and tradeoffs
- Marketplace operations run with improved clarity, cadence, and accountability
Benefits
Additional Information
Grove Collaborative is a sustainability-focused consumer products company creating household and personal care essentials that are effective, beautifully designed, and healthier for people and the planet. We are a certified B Corp, plastic-neutral, and on a mission to transform the CPG industry for good.
Your Match
How well this role fits your profile.
Company Intel
What employees say
Worked at grovecollaborative? Share your experience