Founding Ops

About the role

Conversion is the AI-native marketing automation platform for modern software companies. Our platform lets growth teams run their entire go-to-market motion in one place, from acquisition through retention, with AI agents doing the work that legacy tools like Marketo, HubSpot, and Pardot can't. We've raised $28M+ from Abstract Ventures, True Ventures, and HOF Capital. The team is based in San Francisco and includes engineers, designers, and operators from Airbnb, Palantir, Pinterest, IMC, Shopify, LinkedIn, and Microsoft. You'll own the operational backbone of Conversion. That means leading our recruiting engine from scratch, owning company finances, and execution on the legal and administrative side. You'll work directly with the founders and touch nearly every part of the business. This role is in-person 5 days/week in San Francisco.

Responsibilities

• Own our full-cycle recruiting motion - from managing agencies to running an in-house sourcing pipeline
• Coordinate across hiring managers, candidates, and external partners to keep the recruiting process moving
• Manage company finances, including understanding runway, tracking spend, and making the company more cost-efficient
• Handle legal and administrative operations: vendor contracts, office agreements, procurement paperwork, and new hire documentation
• Jump in on special projects that span marketing and sales that don't fit neatly into a job description, but are essential to how we scale

Requirements

• Have 2-5 years of experience in consulting, recruiting, or operations
• Bonus points: Worked at a high-growth startup
• Are energized by building from scratch: you'd rather create a process than inherit one
• Are a structured thinker who can break down ambiguous challenges, find practical solutions, and drive execution without waiting for direction
• Communicate clearly across very different stakeholders, from candidates to vendors to investors, and pride yourself on quickly earning trust
• Have strong analytical instincts and are comfortable working with financial data
• Useful links
• Website: https://conversion.ai/
• Learn more about our company culture here: https://conversion.ai/careers
• Check out out this Next Play article about our team! https://nextplayso.substack.com/p/how-a-big-pivot-helped-this-company

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