Senior Business Analyst (Lending - Market & Competitive Intelligence)

About the role

Support business decisions by providing quantitative and qualitative data analysis and reporting of patterns, insights, and trends to leadership via dashboards and reports. Analyze business problems and issues using business intelligence tools that incorporate data from internal and external sources. Work under minimal supervision and use complete understanding of business needs and objectives to make recommendations that have impact on the achievement of operational goals. Advanced skill set and proficiency with procedures and analysis techniques. Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion. - FORTUNE 100 Best Companies to Work For® 2026 - Yello and WayUp Top 100 Internship Programs 2025 - Computerworld® Best Places to Work in IT 2026 - Most Loved Workplace - America's Top Most Loved Workplaces® 2025 - 2025 PEOPLE® Companies That Care - Newsweek Most Trustworthy Companies in America 2026 - Military Times 2025 Best for Vets Employers - Forbes® 2026 America's Best Large Employers - Forbes® 2025 America's Best Employers for New Grads - Forbes® 2025 America's Best Employers for Tech Workers - 2025 RippleMatch Campus Forward Award Winner for Overall Excellence - Military.com Top Military Spouse Employers 2025 - 2026 Handshake Early Talent Award - Newsweek America's Greatest Workplaces for Culture, Belonging and Community 2026 From Fortune Magazine. © 2026 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune 100 Best Companies to Work

Responsibilities

• Quantify the size, significance, and potential business impact of competitive threats and opportunities using market sizing, scenario analysis, and benchmarking
• Analyze external data sources (e.g., industry reports, regulatory filings, public datasets, aggregators) alongside internal data to strengthen competitive and market insights
• Create executive-ready presentations that translate complex competitive dynamics into clear insights, implications and tradeoffs
• Partner with strategy and competitive intelligence stakeholders to validate assumptions and support recommendations with data-driven analysis
• Collect, aggregate, and analyze data from multiple sources, including structured and unstructured data sets, to drive insights into business performance
• Identify, analyze, and interpret trends or patterns and prepare ongoing reports and data visualizations in order to support business decisions
• Develop, maintain, and manage advanced reporting, dashboards, and BI solutions
• Produce actionable reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems
• Use analytics and metrics to improve processes and provide data-driven forecasts of potential costs, risks, and profits of new business initiatives
• Communicate findings and insight to stakeholders and provide business strategy recommendations for optimizing business performance
• Provide reporting solutions and respond to ad-hoc report requests within the business area
• Create specifications for reports and analysis based on business needs and required or available data elements
• Build working relationships with team members and subject matter experts
• Lead small projects and initiatives

Requirements

• Bachelor's Degree in Business Administration, Statistics, or related field
• 5-7 years of experience in data analysis and reporting
• Experience communicating analytical insights to senior leadership through concise, well-structured PowerPoint presentations and data visualizations
• Experience performing market sizing, benchmarking, or scenario analysis using external or imperfect data sources
• Complete knowledge and understanding of business area/specialization
• Advanced skill using business intelligence applications and/or cloud services
• Advanced knowledge of reporting capabilities of existing ERP, CRM and/or database software vendors
• Advanced skill using statistical methods, mathematical techniques, forecasting, cost-benefit analysis
• Advanced skill in complex data manipulation across multiple tables
• Effective data integration, cleaning and validation skills
• Skill communicating data analysis and visualizations to nontechnical and senior audiences
• Skill with data analysis tools and programming languages such as Python, R
• Research skills
• Interpersonal skills
• Intermediate skill in utilizing work products to tell a story through appropriate balance of visualizations, design aesthetics, and words
• Additional Information
• Hours:
• Monday - Friday, 8:00AM - 4:30PM
• Location:
• 820 Follin Lane, Vienna, VA 22180
• 5510 Heritage Oaks Drive, Pensacola, FL 32526
• 141 Security Drive, Winchester, VA 22602

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Navy Federal Credit Union? Share your experience