Senior Associate Director, Wharton Executive MBA, Student Experience, Advising & Operations - San Francisco

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University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023. Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more. Posted Job Title Senior Associate Director, Wharton Executive MBA, Student Experience, Advising & Operations - San Francisco Job Profile Title Associate Director E, Student Services, Graduate Programs Job Description Summary Wharton School Overview Founded in 1881 as the world's first collegiate business school, the Wharton School of the University of Pennsylvania is shaping the future of business by incubating ideas, driving insights, and creating leaders who change the world. With campuses in both Philadelphia and San Francisco, Wharton has over 850 staff, a faculty population of more than 235 renowned professors, and 5,000 undergraduate, MBA, executive MBA, and doctoral students. Each year 13,000 professionals from around the world advance their careers through Wharton Executive Education's individual, company-customized, and online programs. More than 104,000 Wharton alumni form a powerful global network of leaders who transform business every day. Wharton is home to a dynamic community of staff, bringing a wide range of skills, experiences, and perspectives. To learn more, visit www.wharton.upenn.edu. The Senior Associate Director serves as the on-site operational and cultural leader for Wharton's Executive MBA program in San Francisco. Based at the Wharton San Francisco campus, this position requires regular on-site presence Tuesday through Saturday, including all class weekends. This role extends beyond traditional cohort management responsibilities. The Senior Associate Director provides formal supervision and strategic leadership for SF-based WEMBA staff, including the San Francisco Class Manager, Program Coordinator, and other assigned team members. The position is accountable for establishing operational standards, strengthening collaboration with WSF Operations, fostering cross-team alignment, and shaping a culture of accountability, transparency, and partnership across stakeholders. In addition to campus-level leadership responsibilities, the Senior Associate Director serves as lead Class Manager for one assigned cohort, maintaining full ownership of academic logistics, student experience delivery, milestone management, and class weekend execution. The role also drives operational improvements and change initiatives that promote consistency, sustainability, and a high-quality student experience across campuses. Travel to the Philadelphia campus is required at least once or twice per term to ensure alignment and shared planning. The preferred candidate brings demonstrated people management experience, strong operational judgment, and the ability to influence across functions while fostering a collaborative and high-performing team environment. **This role will be paid at or above California's required minimum annual salary (currently $70,304)** Job Description Job Responsibilities SF-Based WEMBA Operations & People Leadership: Provide direct supervision and strategic leadership for SF-based WEMBA staff, including the San Francisco Class Manager, Program Coordinator, and other assigned team members. Leads and supports direct report(s) through coaching, regular feedback, goal-setting, and day-to-day guidance. Invests in their growth, helps remove obstacles, and fosters a positive, inclusive, and high-performing environment. Holds individuals accountable to expectations and standards while ensuring fairness, clarity, and follow-through. Hold full responsibility for hiring input, onboarding, goal-setting, performance management, coaching, and professional development of direct reports. Establish clear expectation

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