Expressions of Interest: Partner Account Senior Manager

About the role

We are looking for a talented and driven Partner Account Manager to join our Partner Account Management team, supporting one of our most strategic global partners. In this role, you will be the primary relationship owner and growth driver for a partner with presence across the globe, working across their regional teams to unlock joint business opportunities and deliver mutual success. This is a high-impact, highly collaborative role that sits at the intersection of sales, partner strategy, and customer outcomes.

Responsibilities

• Partner Relationship Management
• Serve as the primary point of contact and trusted advisor for a strategic global partner across their ANZ operations
• Build and deepen relationships at all levels of the partner organisation - from technical teams through to executive leadership
• Represent Salesforce's partner interests internally and advocate for the partner's needs across cross-functional teams
• Advocate for Salesforce's interests within the partner organisation, building brand awareness and strengthening the strategic partnership
• Business Development & Pipeline Growth
• Develop and execute joint business plans that align partner and Salesforce goals, driving co-sell pipeline and revenue growth
• Identify, qualify, and progress joint opportunities in collaboration with partner sales teams and Salesforce account executives
• Track and manage pipeline through CRM (Salesforce), ensuring accurate forecasting and reporting
• Enablement & Activation
• Drive partner enablement initiatives including training, certifications, and product knowledge to ensure partner teams are equipped to sell and deliver Salesforce solutions
• Coordinate with enablement, marketing, and product teams to deliver partner activation programs and campaigns
• Ensure partners are aware of and leveraging the latest Salesforce products, features, and programs
• Programme & Performance Management
• Monitor partner performance against agreed KPIs and business plan commitments
• Participate in regular partner business reviews (QBRs) and executive briefings
• Manage partner tier compliance and ensure alignment to partner programme requirements
• Cross-Functional Collaboration
• Work closely with Salesforce Account Executives, Solution Engineers, Customer Success, and Marketing to orchestrate joint go-to-market activities
• Collaborate with global partner teams to align regional execution with the partner's broader global strategy
• Act as the liaison between the partner and internal Salesforce stakeholders to resolve escalations and ensure a seamless experience
• About You
• Experience & Background
• Previous experience in partner management, channel sales, alliances, or a related field - ideally within enterprise software or SaaS
• Demonstrated track record of building and managing leading strategic partnerships that drive measurable business outcomes
• Experience working with global partners or in a global company with regional accountability is highly regarded
• Salesforce product knowledge or experience working within the Salesforce ecosystem is a strong advantage
• Skills & Competencies
• Strong commercial acumen with the ability to develop and execute joint business plans
• Excellent relationship-building skills - you thrive on connecting with people at all levels of an organisation
• Highly organised and capable of managing multiple priorities across a complex, matrixed environment
• Strong communication and presentation skills, both written and verbal
• Data-driven approach to tracking performance, forecasting, and reporting
• Collaborative team player who can influence without authority
• Personal Attributes
• Self-starter with a growth mindset and genuine passion for partnership
• Curious, adaptable, and comfortable working in a fast-paced, evolving environment
• Culturally aware with the ability to engage effectively across diverse and global teams
• High integrity and commitment to delivering on commitments to both internal and external stakeh

Additional Information

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. ***Please note we are seeking Expressions of Interest for this role since we anticipate growth in the team in the 2nd half of the year. This is not an active headcount to hire immediately ***

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