Account Executive
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About the role
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! OEM Account Executive Copeland is seeking an OEM Account Executive to drive strategic growth with leading HVACR manufacturers. This role combines strategic account management, business development, and solution selling within one of the industry's most recognized product portfolios. The successful candidate will influence customer product roadmaps, lead complex commercial opportunities, and serve as a trusted advisor to key decision-makers. This role supports strategic HVACR OEM customers across assigned Canadian markets, driving growth through account development, solution selling, and new business acquisition. At Copeland, you'll have the opportunity to represent industry-leading technologies, collaborate with experienced technical and commercial teams, and help customers develop innovative solutions that shape the future of heating, cooling, and refrigeration.
Responsibilities
- Strategic Account Management
- Manage and grow a portfolio of assigned OEM accounts.
- Develop and execute strategic account plans aligned with customer and business objectives.
- Build trusted relationships with engineering, operations, sourcing, product management, and leadership.
- Serve as the primary point of contact and trusted advisor for assigned OEM customers.
- Identify opportunities to increase revenue, profitability, and market share within existing accounts.
- Ensure high levels of customer satisfaction through proactive communication and issue resolution.
- Business Development
- Identify and pursue new business opportunities within targeted HVACR OEM market segments.
- Conduct market analysis to identify emerging trends, competitive threats, and growth opportunities.
- Generate and qualify new leads through networking, industry associations, trade shows, and customer referrals.
- Develop strategies to acquire new accounts and expand Copeland's presence within target market segments.
- Solution Selling
- Lead consultative discovery discussions to understand customer objectives, challenges, timelines, and business priorities, translating those insights into value-driven solutions.
- Develop and deliver compelling product and solution presentations.
- Prepare proposals, quotations, and value-based business cases that align customer needs with Copeland solutions.
- Guide customers through the evaluation and selection process while positioning Copeland as a strategic partner.
- Develop deep expertise across Copeland's HVACR and Controls portfolio and leverage that knowledge to create differentiated customer solutions.
- Internal Leadership & Collaboration
- Act as the voice of the customer within Copeland.
- Collaborate with Engineering, Product Management, Customer Care, Operations, and other cross-functional teams to develop customer-focused solutions.
- Maintain accurate account plans, opportunity pipelines, forecasts, and customer activity with CRM Software (Salesforce).
- Participate in training programs and continuously expand industry and product knowledge.
- Support the development of best practices and contribute to long-term business growth strategies.
- Why Join Copeland?
- Represent one of the most respected and recognized brands in the HVACR industry.
- Work with innovative technologies and solutions that help shape the future of sustainable heating, cooling, and refrigeration.
- Collaborate with experienced technical, commercial, and product teams committed to customer success.
- Enjoy opportunities for professional development, ongoing training, and career growth within a global organization.
- Company vehicle provided along with a competitive compensation (Salary/Bonus) and benefits package.
- Required Education, Experience & Skills
- 5+ years of successful sales, account management, or business development experience within HVACR, controls, industrial, or related technical markets.
- Proven ability to develop and grow strategic customer relationships.
- Experience in managing complex sales opportunities involving multiple stakeholders.
- Strong communication, presentation, negotiation, and relationship-building skills.
- Demonstrated ability to work independently while effectively collaborating across cross-functional te
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