Field Engineer

Responsibilities

• Installation & Deployment - Install, configure, and integrate systems, to ensure optimal performance and minimal interference.
• Troubleshooting & Maintenance - Diagnose software and hardware issues, perform firmware updates, and replace faulty components as needed.
• Network Diagnostics - Troubleshoot connectivity issues and verify proper configuration of IP addresses, gateways, and subnet masks.
• Client Communication - Provide technical support, manage expectations, and deliver user trainings when needed.
• Reporting & Process Improvement - Maintain detailed service logs, contribute to troubleshooting documentations, and recommend system enhancements.
• Required Skills & Qualifications
• Technical Skills
• Proficiency with interpreting application and system logs to identify root causes and optimize performance.
• Proficiency with debugging real-time communication systems, including RESTful APIs, WebSockets and messaging protocols.
• Solid understanding of TCP, IP, DNS, HTTP, HTTPS, and common network configurations for application deployments.
• Proficiency with writing and executing database queries (SQL).
• Experience with using diagnostic tools such as a multimeters (preferred but not mandatory).
• Experience with cloud-based monitoring and remote diagnostics (preferred but not mandatory).
• Experience with RFID/IoT systems (preferred but not mandatory).
• Soft Skills
• Strong problem-solving and technical communication skills.
• Ability to manage client expectations and work collaboratively with teams.
• Demonstrated ability to quickly learn and adapt to new software technologies, tools, and frameworks.
• Detailed documentation and reporting of site visits and issue resolutions.
• Experience & Education
• 2-3 years of experience in RFID/IoT field service, IT support, electrical engineering, or a similar field.
• Experience with on-site troubleshooting, maintenance, and system installations.
• Diploma or Degree in Electronics, Electrical Engineering, IT, or related fields (preferred but not mandatory).

Benefits

Additional Information

As a Field Engineer, you are responsible for the installation, troubleshooting, and maintenance of RFID/IoT systems across multiple client sites. This role requires software, hardware and networking expertise, hands-on problem-solving and client communication skills to ensure system reliability and performance. You will work both independently and with senior engineers to resolve issues, optimize system layouts, and support end users.

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Company Intel

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