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HVAC Maintenance/Sales Trainer

External
championsgroupholdings logoChampionsgroupholdings · Sacramento, CA
$130K–$150K/yrFull-timeOn-site2mo ago30+ days old, may be filled
ExcelLeadership
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About the role

As an HVAC Maintenance/Sales Trainer, you will be vital in developing and delivering high-quality training programs to new and existing sales and service teams. Your goal will be to ensure that all team members are well-equipped with the knowledge and skills they need to excel in both technical and customer-focused areas of HVAC services. This role requires strong communication skills and a passion for empowering others through training and mentorship. You will collaborate with leadership to continuously improve the team's performance, customer satisfaction, and overall efficiency.

Responsibilities

  • Develop and deliver training programs: Create engaging, comprehensive training sessions covering HVAC system fundamentals, service techniques, and sales strategies. Adapt the content to suit a variety of learning styles and knowledge levels.
  • Lead hands-on workshops: Facilitate interactive workshops to reinforce HVAC technical skills, including installation, troubleshooting, and maintenance procedures.
  • Sales skill development: Train existing technicians on key HVAC product features, effective selling techniques, upselling opportunities, and customer service best practices to maximize client satisfaction and drive revenue growth.
  • Conduct assessments and feedback: Regularly assess trainees' performance through quizzes, practical demonstrations, and role-play scenarios. Provide constructive feedback to support their growth and development.
  • Collaborate with department heads: Partner with sales, service, and operations managers to identify training needs and tailor content to address specific performance gaps or industry changes.
  • Onboarding new hires: Provide foundational training to new service team members, ensuring they are fully equipped to confidently perform their roles from day one.
  • Monitor industry trends: Stay up to date on the latest HVAC technologies, products, and service techniques, and incorporate this knowledge into training materials to keep the team current.
  • Continuous improvement: Gather feedback from trainees and department leads to refine and improve training programs, ensuring they remain relevant and effective.
  • Foster a positive learning environment: Encourage a culture of teamwork, learning, and inclusion where all employees feel valued, respected, and motivated to reach their full potential.

Requirements

  • 5+ years of proven experience in HVAC sales, maintenance, and/or training.
  • Strong understanding of HVAC systems, sales and customer service best practices.
  • Exceptional communication and presentation skills.
  • Experience using learning management systems (LMS) or other training tools.
  • Ability to motivate and engage team members with diverse learning styles.
  • Willingness to travel, approximately 50% of your time, often staying overnight for work.

Benefits

Competitive salary with performance-based incentives.Health insurance: Comprehensive medical, dental, and vision coverage.Retirement plan: 401(k) with company match.Paid time off: Generous vacation, holidays, and sick leave.Career growth: Opportunities for ongoing training and professional development.Company culture: A supportive and dynamic environment that values teamwork and employee satisfaction.#CGHPPay Range$130,000 - $150,000 USDAbout Champions Group:Champions Group Privacy PolicyHealth insuranceDental insuranceVision insurance401(k)Paid time off

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