Customer Service Specialist

Responsibilities

• As a Customer Service Specialist, you'll play a key role in managing the full order-to-cash process and maintaining strong relationships with both clients and their customers.
• You will:
• Process and manage customer orders in our systems
• Monitor order progress, inventory, and delivery timelines
• Act as the main point of contact for customers and stakeholders
• Proactively handle questions, issues, and requests
• Coordinate closely with warehouse, transport, and finance teams
• Ensure accurate invoicing and administrative processing
• Track performance and contribute to continuous improvements
• You'll work closely with international clients, mainly in the medical sector, where quality and reliability are essential.
• What w e o ffer
• At Rhenus, you'll have the opportunity to work in a modern, sustainable environment (The Tube, Tilburg) with plenty of room for development and innovation.
• Flexible working hours and the option to work from home
• A competitive salary with attractive benefits
• A personal flex budget
• Opportunities for professional growth
• A fast-growing organization where you can advance your career
• What You Bring:
• We're looking for someone who enjoys working in a fast-paced, international setting and (important) takes ownership of their work.
• A proactive, customer-focused mindset
• Strong communication skills in English (Dutch is a plus )
• Good administrative and organizational skills
• Interest or experience in logistics and/or customer service
• Ability to multitask and prioritize effectively
• Comfortable working with systems (ERP, Excel)
• Knowledge of German or another European language is a plus
• Interested?
• Apply with your CV and take the next step in your career at Rhenus
• Have questions? Feel free te text me :
• Janneke Timmermans ( Resource Coordinator )
• +31 (0)6 38 83 97 05

Benefits

Additional Information

What You Can Expect : Are you ready to kick-start (or grow) your career in a role where customer service, logistics, and finance come together? At Rhenus Warehousing Solutions in Tilburg, you'll play a key role in delivering high-quality service to international clients in the health sector. You'll be part of a dynamic, international environment, working with well-known brands . Your work truly matters ! Y ou help ensure that essential medical products are delivered accurately and on time.

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