Client Renewal Specialist

About the role

This position is responsible for working with bid variables and benefit data to initiate and prepare accurate, complete, profitable and timely renewals and rate adjustments to meet Management Team directives.

Responsibilities

• Ensures client contracts are renewed expeditiously and accurately.
• Performs audit of client census data that supports client contract. Audit to include review of salaries, workers' compensation codes, benefit elections and administrative allocations.
• Discusses potential impact and changes of Healthcare Reform with clients.
• Works independently with great self-initiative to make sure desired outcomes, as defined by Management, are achieved.
• Uses good customer service as well as communication skills to explain client renewal documents to clients and internal sales and service personnel. Gathers feedback from the client and internal personnel in an effort to a achieve a positive renewal experience.
• Consults with client to build cost effective benefit package by providing cost comparison scenarios to client with the goal of providing a win/win for both the client and Insperity.
• Partners with the Innovative Technology Solutions department to improve the daily process of providing information timely. Assists and participates in testing as required to improve technology service support contract renewal.

Requirements

• High School Diploma or equivalent is required. Bachelor's Degree in related field is preferred.
• One to two years related work experience is preferred.
• High-touc

Benefits

Additional Information

Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide. Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen. We've earned recognition time and again as a top place to work-named among the best by respected organizations like Glassdoor and U.S. News & World Report. We're also proud to be recognized for one of the country's Top 50 Midsize Early Talent Programs through RippleMatch's Campus Forward Awards. There's never been a better time to be part of Insperity, and our best work is still ahead. Learn more at Insperity.com. Why Insperity? Flexibility: Over 80% of Insperity's jobs have flexibility. We want your time to have balance, whether it's spent with coworkers, clients, family or your community. Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training. Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work.

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