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Senior Advisory Solution Consultant

External
Servicenow logoServicenow · Sydney, Australia
Full-timeOn-site2w ago
Mentoring
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Responsibilities

  • Collaborate with the sales team to understand client requirements and business objectives.
  • Conduct in-depth analysis of client needs and pain points to develop customised solutions.
  • Create compelling presentations, proposals, and demonstrations that effectively communicate the value of our solutions to clients.
  • Serve as a trusted advisor to clients, offering insights, best practices, and recommendations.
  • Conduct product demonstrations and effectively address client questions and concerns.
  • Collaborate with cross-functional teams, including product development and project management, to ensure smooth implementation of solutions.
  • Provide ongoing support and assistance to clients throughout the project lifecycle.
  • Stay updated on industry trends, emerging technologies, and best practices to continuously enhance your knowledge and expertise.
  • Contribute to the growth of the Solution Consulting team through knowledge sharing, mentoring, and collaboration.
  • To be successful in this role you have:
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • Bachelor's degree in a relevant field (e.g., Computer Science, Business, Engineering), or equivalent practical experience.
  • 5 years of experience in solution consulting, technical sales, or a related role.
  • Proven expertise in analysing complex business requirements and designing innovative solutions.
  • Strong technical acumen with the ability to understand and explain technical concepts effectively.
  • Excellent communication and presentation skills, with the ability to tailor your message to various stakeholders.
  • Demonstrated experience in building and nurturing client relationships.
  • Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously.
  • Strong problem-solving skills and the ability to think strategically and creatively.
  • Experience working with Higher Education & Public Sector
  • Commitment to diversity, equity, and inclusion, and ability to work effectively with individuals from diverse backgrounds.
  • Work Personas
  • Equal Opportunity Employer
  • Accommodations
  • Export Control Regulations
  • From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Benefits

Remote work optionsFlexible scheduleEquity / stock options

Additional Information

At ServiceNow, we are a diverse and inclusive organisation that values collaboration, innovation, and customer-centricity. We strive to create solutions that meet our clients' unique needs and drive their success. As a Solution Consultant, you will play a vital role in understanding our clients' challenges, proposing tailored solutions, and ensuring seamless implementation. We believe in fostering a supportive and inclusive work environment where everyone's contributions are valued.


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