Clinical Skills Trainer

Requirements

• The Clinical Skills Trainer must have the ability to communicate, verbally and in writing, to clearly and accurately convey information either in person, electronically through email or text messaging, or by telephone to staff, healthcare partners, donor families and external stakeholders.
• The employee must possess strong interpersonal skills, which allow for effectively communicating, negotiating, and resolving conflict with individuals and/or groups of individuals.
• The Clinical Skills Trainer has a strong knowledge of referral management, patient assessment, clinical management, organ allocation, and the overall donation process.
• Exhibits the ability to provide oversight and assess daily needs of the donation process form the viewpoint of organ operations and clinical requirements to maximize donation.
• Displays good judgement and critical thinking skills.
• Excellent written and verbal skills.
• Skilled in fostering an environment that promotes learning and practicing technical concepts/terms.
• Show empathy and approach work in a professional and kind manner.
• Able to give and receive constructive feedback.
• Willing to learn and apply standard practices in presentation, facilitation, and follow facilitator guides for established training.
• Willing to learn and apply to learn the basics of adult learning theory and the impact of curriculum and assessment design.

Additional Information

Donor Network West's mission is to save and heal lives through organ and tissue donation for transplantation and research. At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service. POSITION SUMMARY The Clinical Skills Trainer includes all responsibilities of a DNWest Clinical Procurement Coordinator (CPC) along with additional staff training and development functions. The Clinical Skills Trainer is responsible for ensuring the organ operations staff perform effectively and efficiently, following policy and procedure, meeting all competency requirements. This role functions as a subject matter expert, coach, and mentor to enhance clinical competency. The individual in this position is responsible for ensuring that the staff provides high quality, compliant service always, enabling the realization and maximization of donation opportunities to meet the mission and vision of Donor Network West. As a part of the Clinical Skills and Practices team, this role actively fosters an organizational culture that is based on customer-service, collaboration, support, and constructive feedback for quality improvement Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance. Our job listings' compensation ranges include location-based differentials but may not be reflective of a candidate's final base salary. Location differentials are determined by an employee's home address, associated market data provided by government reporting and processed by Payroll. If selected, Donor Network West's Recruiting & Compensation Team will provide further detail! Salary data provided by third party sites do not accurately reflect our pay structure.

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