Senior Human Resources Business Partner

About the role

Coface is seeking a Senior Human Resources Business Partner (HRBP) to support and drive HR strategy across North America (United States, Canada, and Mexico) . This role operates as a key strategic advisor to senior business leaders , ensuring alignment between business priorities and people strategies while fostering a high-performance and inclusive culture across multiple geographies. The Senior HRBP will lead and mentor a team of HRBPs (1 US, 1 Mexico) , ensuring consistent execution of HR initiatives while adapting to local market needs. This individual must bring strong business acumen, credibility, and accountability , with the ability to build trusted relationships with both local leadership and international stakeholders .

Responsibilities

• Strategic HR Leadership
• Partner with senior leadership across the US, Canada, and Mexico to translate business objectives into scalable HR strategies and actionable plans
• Drive workforce planning, succession planning, and organizational design initiatives across the region
• Act as a trusted advisor, influencing decision-making through data, insights, and strong business understanding
• Lead regional change management efforts, ensuring alignment with global strategy and local execution
• Team Leadership & Development
• Directly manage and develop two HR Business Partners (US & Mexico)
• Provide coaching, guidance, and performance feedback to ensure a high-performing HR team
• Ensure consistency in HR practices while allowing flexibility for country-specific needs
• Promote accountability, ownership, and strong execution within the HRBP team
• Talent Management & Organizational Effectiveness
• Lead talent reviews, performance management, and leadership development initiatives across North America
• Partner with leaders to strengthen leadership capability and build robust succession pipelines
• Support onboarding, career development, and employee growth strategies
• Drive initiatives that enhance organizational effectiveness and employee experience
• Employee Relations & Engagement
• Oversee complex employee relations matters with a balanced, credible, and solutions-oriented approach
• Foster a culture of trust, engagement, and inclusion across diverse teams and geographies
• Ensure consistent application of policies while respecting local employment practices
• Serve as a senior escalation point for sensitive employee issues
• HR Operations & Compliance
• Ensure compliance with US, Canadian, and Mexican labor laws and regulations
• Oversee core HR processes including compensation, benefits, and HRIS data integrity
• Partner with global HR and centers of excellence on regional implementation of programs
• Maintain strong governance and risk management practices across the region
• THE CANDIDATE
• Bachelor's degree required; advanced degree preferred
• 8-12+ years of progressive HR experience , including experience in a regional or multinational environment
• Proven experience supporting senior leadership and leading HR strategies across multiple countries
• Prior people leadership experience (managing HR professionals) required
• Strong knowledge of US labor laws ; familiarity with Canada and Mexico employment practices highly desirable
• Demonstrated success handling complex employee relations and organizational challenges
• High level of credibility, accountability, and influence within leadership teams
• Strong interpersonal and communication skills with the ability to build relationships across cultures
• Fluent in English ; Spanish strongly preferred
• KEY COMPETENCIES
• Strategic Thinking & Business Acumen
• Leadership & Accountability
• Executive Presence & Credibility
• Cross-Cultural Collaboration & Influence
• Talent Development & Coaching
• Problem Solving & Decision Making
• Relationship Building & Stakeholder Management
• Adaptability in a Global, Matrixed Environment

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