Senior Operations Engineer, AMZL Process Engineering

About the role

North America Process Engineering Team is a part of the Worldwide Engineering and Design Organization. It owns physical infrastructure in the Last Mile Delivery stations, ideates, develops and scales technical solutions and systems improving operations safety, efficiency and reliability.

Requirements

• 5+ years of directly managing and responsible for multiple large projects experience
• 3+ years of leading cross-functional teams across engineering, operations, and field execution through launch readiness and go-live phases experience
• Bachelor's degree
• Experience and strong technical background in relevant fields of automated or non-automated material handling equipment
• Master's degree or above in Engineering, Mechanical Engineering, Operations, Supply Chain, or Business Administration, or Master's degree or above in STEM (Science, Technology, Engineering, and Mathematics)
• Experience in Lean Management, Six Sigma and other operations engineer tools
• Experience building launch readiness frameworks, standard work, playbooks, and scalable deployment mechanisms across multiple concurrent sites
• Experience with performance metrics such as OEE (Overall Equipment Effectiveness), downtime, throughput, or quality
• Experience in Amazon RME (Reliability, Maintenance, and Engineering), fulfillment operations, or automation deployment environments
• Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Additional Information

Amazon Logistics (AMZL) is undergoing growth at an unprecedented level on a global scale. Our logistics teams are changing the way we interact with customers around the globe every single day and solving some of the biggest logistical challenges facing not just Amazon, but the entire industry. In order to meet the needs of millions of customers worldwide in an environment where speed is of the essence, we are consistently looking for the next breakthrough or innovation which will disrupt the delivery business and enable a step change in the way millions of customers get their orders. Amazon is seeking a Senior Operations Engineer to support the Process Engineering team. This individual will be the owner of a process/product roadmap and ensuring delivery to the vision of the next generation of AMZL delivery station. This is a unique opportunity at a critical juncture in Amazons growth to drive end to end product delivery from inception to execution. We are looking for a hands-on leaders with experience managing new product and process development for high dollar value programs. To be successful in this role you will need to be able to influence and work with senior leaders across multiple organizations and geographies. You will work with organizations such as Worldwide (WW) Engineering and Design, WW Tech SME, Last Mile Delivery and Tech as well as Operations and Safety to innovate at scale and drive the development roadmap. You will manage large, complex initiatives, deal with ambiguity and advocate on behalf of the customer to develop the next generation of AMZL delivery station. Key job responsibilities - Initiate, define, plan and manage the roll out of the product features and enhancements for the next generation of AMZL Delivery Stations. - Work closely with a partner teams in Engineering, Tech and Operations to build impactful products - Identify new programs to onboard and integrate. - Lead execution of the product with high-level of discipline and engagement with the product development teams. - Present concepts, designs, program updates and roadmap to senior leadership on a frequent basis. Strong written and verbal communication skills. - Hold partner teams accountable for delivery of project roadmap. Own a part of the vision of the next generation DS roadmap, including execution. Meet defined milestones and delivery dates. - Drive a culture of innovation across the AMZL Strategic Planning and Process Engineering Org. - 25% travel based on business needs

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