Principal, Systems and Infrastructure Engineer

About the role

The Enterprise People Technology team supports the successful deployment and adoption of new People technology across the enterprise. As a Fortune #1 company, our work impacts millions of associates globally. We strive to continuously improve people technology and products to help managers and associates so they can focus on what matters most - supporting our customers and members. People Technology is one of the major segments of Walmart Global Tech's Enterprise Business Services, which is invested in building a compact, robust organization that includes service operations and technology solutions for Finance, People, and the Associate Digital Experience.

Responsibilities

• Architect Next-Gen Meeting Experiences: Design end-to-end AV infrastructure and in-room experiences that are intuitive, reliable, and interoperable across platforms like Zoom and Microsoft Teams.
• Lead Cross-Functional Integration: Partner with software engineers to develop and deploy APIs, automation tools, and telemetry that improve system performance and reduce manual processes.
• Drive Standardization & Scale: Define and govern system standards, configurations, and best practices across thousands of meeting rooms globally.
• Solve for Room Interoperability: Tackle platform coexistence challenges, leading initiatives that simplify the user experience while enabling cross-platform collaboration.
• Elevate User Experience: Champion innovations that reduce Mean Time to Recovery (MTTR), improve device uptime, and enhance associate satisfaction through predictive support and real-time data.

Requirements

• Deep Technical Expertise: Proven experience with AV/UC technologies (Zoom, MS Teams, Crestron, Logitech, etc.) and modern IT infrastructure, with the ability to design systems at scale.
• Systems Thinking: Ability to architect modular, extensible systems that align with Walmart's Digital Workplace vision and scale across global locations.
• Integration-Focused Mindset: Experience working with APIs, telemetry platforms, and software engineering teams to create connected and intelligent room ecosystems.
• User-Centered Design Philosophy: Passion for simplifying complex systems into delightful user experiences that drive adoption and productivity.
• Operational Excellence: Strong track record of implementing resilient, supportable, and secure systems while reducing manual intervention through automation.
• About Walmart Global Tech
• Our hubs: Walmart is a global company with offices across the United States and around the world. Our global headquarters is in Bentonville, Arkansas, with primary hubs in the San Francisco Bay area and New York/New Jersey.

Benefits

Additional Information

Position Summary... As a Principal Engineer on the Room Tech and Collaboration Experience team, you will lead the system architecture, integration strategy, and in-room technology design for Walmart's global conference room estate. You'll bridge the gap between infrastructure, software engineering, and user experience to create seamless, scalable, and interoperable in-person meeting solutions. What you'll do...

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