Patient Services Associate II - Jefferson Voorhees (Full-time)

Requirements

• Customer service and/or patient facing healthcare experience preferred.
• Salary Range
• $17.00 to $21.89 Hourly The actual hiring rate will be determined based on candidate experience, skills and qualifications. This position is not eligible for an annual incentive.
• Positions posted as annual salaries reflect an estimated amount for a 1.0 Full-Time Equivalent (FTE) (i.e. 40 hour equivalent)), positions for less than 1.0 FTE will be prorated.)
• Work Shift
• Workday Day (United States of America)
• Worker Sub Type
• Regular Employee Entity
• Kennedy Medical Group, Practice, PC Primary Location Address
• 333 Laurel Oak Road, Voorhees, New Jersey, United States of America

Benefits

Additional Information

Job Details Full-time Schedule: Monday-Wednesday (8:30am-5pm), Thursday (11:30am-8pm), Friday (8am-4:30pm) The Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Obtains pre certifications and/or pre authorizations for procedures, verifies insurance, referrals and patient demographic information. The PSA II supports delivery of the Jefferson Experience by placing emphasis on the prompt and courteous treatment of all patients and visitors to maintain an efficient flow of patients to examination rooms. Job Description Processes check in and/or check out, point of service activities and/or scheduling of patient appointments via EPIC. Obtains pre certifications and/or pre authorizations for procedures. Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate. Greets and interacts with patients/visitors in a professional manner, on phone or in person. Adheres to HIPAA privacy and security requirements. Ensures compliance with all applicable federal, state, and local regulatory standards. Other duties as requested or assigned. Education: HS Diploma or equivalent required.

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