Sales Support Specialist - Maternity Cover
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About the role
Are you a detail-driven, process-savvy professional who thrives behind the scenes? Join NielsenIQ as a Sales Support Specialist and become the engine that powers our high-performing SMB sales team. This is a fantastic opportunity to make a real impact-without the pressure of client-facing responsibilities. You'll be the go-to expert for internal sales operations, helping our team stay organised, efficient, and ready to win. With a high level of flexibility in working hours, this role is ideal for someone looking to balance professional impact with personal commitments, while playing a critical part in supporting revenue growth and client retention.
Responsibilities
- Sales Team Support
- Provide day-to-day administrative and operational support to the sales and account management teams
- Ensure teams have the tools, materials, and information needed to perform at their best
- Reporting & Insights
- Generate and manage reports that help the team and our clients make data-driven decisions.
- Contract & Documentation Management
- Create, track, and maintain contracts and key sales documents
- Ensure accuracy and consistency across all documentation
- Process Optimisation
- Support and refine internal workflows across CRM, renewals, and onboarding
- Identify opportunities to improve efficiency and streamline processes
- Knowledge Sharing
- Maintain best practice guides, templates, and key materials
- Ensure consistency in internal communication and execution
- Team Contribution
- Act as a reliable, collaborative team player
- Contribute to a positive, organised, and high-performing team culture
- About You
- Strong organisational skills with exceptional attention to detail
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment
- A proactive, self-starting mindset with a passion for structure and efficiency
- Experience in sales support, operations, or administrative roles
- Familiarity with CRM systems and basic data handling
- A collaborative, team-first attitude with a willingness to support where needed
- Experience in FMCG or retail sectors
- Understanding of data, insights, or category marketing
- Familiarity with NielsenIQ or similar data platforms
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